Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
319
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Amazing I love everything about it
on October 20, 2025
Posted by: Tunes401
[This review was collected as part of a promotion.] I love my new TV it’s amazing thank you so much we play Xbox on it and everything a true blast of fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
crystal UHD u7900fd
on October 20, 2025
Posted by: rrs490
[This review was collected as part of a promotion.] after having a Samsung plasma tv for many years and no problems I wanted to get something with a better picture quality. the Samsung led I had was very good but broke when I moved from fla. to ga. the uhd7900 that I have just purchased is much better than I expected. the sound and picture quality is very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great TV picture!
on October 20, 2025
Posted by: Ron29WDE
[This review was collected as part of a promotion.] Set up very purchaser friendly and TV has a wonderful picture. We own a number of Samsung TV's as well as monitors and are very pleased with the quality and picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
LCD screen came un glued within a week
on October 20, 2025
Posted by: Jeff
I mounted my TV over the bed. Within a week the screen came detached from the bezel area and I had to keep it in place with binder clips. Somehow two spiders got inside and they were crawling around on the backside of the lcd screen for two weeks.Now they are dead and right in the middle of the screen until I take it apart and clean them out. Also, it would be great if there was a clock built in. Bixby has a voice feature but an “on screen” clock option would be better.
Response from Samsung USBy Samsung Advisor, October 20, 2025
Hi Jeff,
To best assist you, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Advisor
To best assist you, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Setup
on October 20, 2025
Posted by: Loveé
Left TV in box. A month dreading set up. It was SO SIMPLE. Connectivity go and remote refreshing without a lot of buttons. Enjoying
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super nice Tv
on October 20, 2025
Posted by: Scoutsgirl
[This review was collected as part of a promotion.] Picture is great easy to use Good sound would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Permanent captions
on October 20, 2025
Posted by: ConstantCaptions
[This review was collected as part of a promotion.] I’m a longtime diehard Samsung fan so I was happy to be gifted this TV however from day one, there are captions/subtitles for every show. Annoying! I haven’t them switched off in the controls. I checked online and some recommended unplugging then plugging back in after a few minutes. No joy so this television is NEVER watched.
Value
3
Response from Samsung USBy Samsung Advisor, October 21, 2025
Hi ConstantCaptions,
Thank you for sharing your experience with us. Please ensure captions have been disabled on any connected devices and streaming apps or cable boxes.
If you continue to have issues, please ensure are up to date with the latest Firmware. Go to Settings > Support > Software Update > Update Now.
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Thank you for sharing your experience with us. Please ensure captions have been disabled on any connected devices and streaming apps or cable boxes.
If you continue to have issues, please ensure are up to date with the latest Firmware. Go to Settings > Support > Software Update > Update Now.
If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset.
If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality.
on October 20, 2025
Posted by: LuckyRon
I’m enjoying my recently purchased QLED TV and totally satisfied with my 43” also.I’ve purchased 4 Samsung TV’s and have always been satisfied.
Written by a customer while visiting Samsung US