Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
319
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great TV for the great price! Love it!
on October 14, 2025
Posted by: 1nderfulWoman64
[This review was collected as part of a promotion.] I bought this TV for myself as a birthday gift for myself. It is the best gift that I have ever brought. I love the clear picture, and for the price, it is worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to set up
on October 14, 2025
Posted by: Toblessed2bestressed
[This review was collected as part of a promotion.] I received this TV as a present. I never had a Samsung product. I must say it was not a easy set up as other brands .
However I really enjoy my new Samsung tv. I stream and watch a lot of movies and take advantage of the live tv that my tv has to offer .
I have had it for a little over a month and I have had no issues at all .
However I really enjoy my new Samsung tv. I stream and watch a lot of movies and take advantage of the live tv that my tv has to offer .
I have had it for a little over a month and I have had no issues at all .
Thank you for such a wonderful product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Smart TV
on October 14, 2025
Posted by: marmcd
from Pittsburgh
Very pleased with our selection of the 43" Smart TV. I am not tech savvy, so I appreciate how easy it is to operate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 50 inch TV
on October 14, 2025
Posted by: AlanH1
[This review was collected as part of a promotion.] We love this 50 inch Samsung TV. It fits perfectly in our office. The picture quality is great. Setup was easy and quick. We are very happy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rochester Samsung
on October 14, 2025
Posted by: Indianasportsfan
[This review was collected as part of a promotion.] My 1st Samsung TV. Own several Visio’s. Love it! Great Picture and was easy to setup. Excellent TV for the price point. Fantastic TV for Football season!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture and sound but tough to program
on October 14, 2025
Posted by: Gamalot
[This review was collected as part of a promotion.] We use this TV in our bedroom and want to leave it on with low volume while we sleep. We have not been able to turn off the auto off function and we wake up as soon as it shuts itself off. There seems to be no way to set it to manual always on.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Gamalot,
We’re sorry to hear your TV is turning off on its own. Please try the following troubleshooting steps which may help resolve the issue:
1. Unplug the TV from the wall outlet or surge protector for at least 30 seconds.
2. Inspect the power cord for any visible damage. If damaged, the cord may need to be replaced.
3. Plug the TV directly into a wall outlet, bypassing any power strip or surge protector for now.
4. If the TV remains on long enough, try updating the TV’s software: Home > left directional key > Settings > Support > Software Update > Update Now. Note: If your TV powers off during the update, it could result in damage, so only proceed if the TV is stable.
Next, check the TV’s Power and Energy Saving settings to ensure no timers or auto-off features are enabled:
• Sleep Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer
• Auto Power Off and Off Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off/Off Timer
Also, if you have devices connected via HDMI, check if Anynet+ (HDMI-CEC) is enabled, as this can allow external devices to control the TV and may cause it to turn off: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
If your TV continues to power off unexpectedly, please call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Pro
We’re sorry to hear your TV is turning off on its own. Please try the following troubleshooting steps which may help resolve the issue:
1. Unplug the TV from the wall outlet or surge protector for at least 30 seconds.
2. Inspect the power cord for any visible damage. If damaged, the cord may need to be replaced.
3. Plug the TV directly into a wall outlet, bypassing any power strip or surge protector for now.
4. If the TV remains on long enough, try updating the TV’s software: Home > left directional key > Settings > Support > Software Update > Update Now. Note: If your TV powers off during the update, it could result in damage, so only proceed if the TV is stable.
Next, check the TV’s Power and Energy Saving settings to ensure no timers or auto-off features are enabled:
• Sleep Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer
• Auto Power Off and Off Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off/Off Timer
Also, if you have devices connected via HDMI, check if Anynet+ (HDMI-CEC) is enabled, as this can allow external devices to control the TV and may cause it to turn off: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
If your TV continues to power off unexpectedly, please call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV - 10/10 would buy again in a heartbeat
on October 14, 2025
Posted by: jdwalker
from Alexandria, VA
This TV works well, and is ridiculously easy to set up. It's crisp, and clean, and also easy to connect with a computer for display purposes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture… a really great buy
on October 14, 2025
Posted by: Insane
[This review was collected as part of a promotion.] A must buy and great quality and a unbelievable picture
Value
5
Written by a customer while visiting Samsung US