Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
319
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great Display
on October 14, 2025
Posted by: Camper
from Virginia
This TV is being used on the outside of my travel trailer and is the perfect size for viewing sport events as well as connecting our game consoles to. It has a surprisingly good picture during the day but it really shows itself at night. The features are really awesome and the menu is easy to navigate with the remote.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
has great features
on October 14, 2025
Posted by: CynNaGM
[This review was collected as part of a promotion.] I use samsung for karaoke night and watching the football with friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
new to samsung
on October 14, 2025
Posted by: newamsung
[This review was collected as part of a promotion.] I have had vizio for a long time. I think I am ready to start purchasing Samsung because of the wonderful picture and great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is great
on October 14, 2025
Posted by: BatTeleV
[This review was collected as part of a promotion.] The product is a good product but the sensors for the game mode turn off and on too much on auto which need to be fix and more HDMI ports. The ports feel lose and not good connection
Value
4
Response from Samsung USBy Samsung Advisor, October 14, 2025
Hi BatTeleV,
Thank you for reaching out to us. Please give us a chance to assist you by calling us at 1-800-SAMSUNG. Our LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. Please give us a chance to assist you by calling us at 1-800-SAMSUNG. Our LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent smart tv
on October 14, 2025
Posted by: Shop2pay
[This review was collected as part of a promotion.] No problem here I had to get used to the remote but other than that sharp picture and sound ... I bought me also 55 Samsung TV too .. and Iove it ... I will continue to do Business with Samsung TV .. thanks again .. my next upgrade will be a 65 or 75 tv ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture is magnificent like watching 3D
on October 14, 2025
Posted by: dimples
[This review was collected as part of a promotion.] I watch movies and regular streaming daily, news and utube
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Would not update
on October 14, 2025
Posted by: Charles
[This review was collected as part of a promotion.] The home bar crashes and not responsive. ...........
Value
3
Response from Samsung USBy Samsung Advisor, October 14, 2025
Hi Charles,
Thank you for your review. If you've successfully logged in to your Samsung Account but Smart Hub isn’t loading or functioning correctly, try the following steps:
1. Check your internet connection: Go to Settings > Network > Network Status to confirm the TV is connected to a stable network.
2. Cold boot your TV: With the TV on, press and hold the Power button on your remote until the TV turns off and back on. This can help clear temporary glitches.
3. Reset Smart Hub: Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. This will reset Smart Hub apps and settings (you may need to log back into your apps).
4. Check for firmware updates: Go to Settings > Support > Software Update > Update Now to ensure you’re running the latest version.
If Smart Hub still doesn’t load after these steps, we’re happy to assist further. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for your review. If you've successfully logged in to your Samsung Account but Smart Hub isn’t loading or functioning correctly, try the following steps:
1. Check your internet connection: Go to Settings > Network > Network Status to confirm the TV is connected to a stable network.
2. Cold boot your TV: With the TV on, press and hold the Power button on your remote until the TV turns off and back on. This can help clear temporary glitches.
3. Reset Smart Hub: Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. This will reset Smart Hub apps and settings (you may need to log back into your apps).
4. Check for firmware updates: Go to Settings > Support > Software Update > Update Now to ensure you’re running the latest version.
If Smart Hub still doesn’t load after these steps, we’re happy to assist further. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality
on October 14, 2025
Posted by: Krystena
[This review was collected as part of a promotion.] This television is amazing. I feel like I’m at the movies with the size of my bedroom and the way my furniture is set up.
Value
5
Written by a customer while visiting Samsung US