Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
319
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Excellent clarity, sound, and picture. However…
on October 13, 2025
Posted by: VBlizzard
from Virginia
Excellent clarity, sound, and picture. However I do not like the remote control. Make a better one with the volume.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Time For A New TV
on October 13, 2025
Posted by: MrKforlife
[This review was collected as part of a promotion.] My TV was on its last leg, and I ordered a Samsung to replace it. The price was right and installation was easy. Couldn’t be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not nearly as good as the 20 year old Vizio i had
on October 13, 2025
Posted by: JunkTV
[This review was collected as part of a promotion.] The remote is unreliable sometimes it works other times it doesn’t. The smart things app usually does work. The sound is terrible using the internal speakers. I was forced to use a soundbar for adequate volume. Only two HDMI inputs is unacceptable. Overall I would not recommend this product and look forward to replacing it soon.
Value
2
Response from Samsung USBy Samsung Advisor, October 13, 2025
Hi JunkTV,
We appreciate your feedback on the U7900 TV. If your TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the U7900 TV. If your TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Just tried samsung
on October 13, 2025
Posted by: Emptynester
[This review was collected as part of a promotion.] First Samsung tv. I have several other high end brand tvs. As technology improves, I become more and more impressed. I would purchase another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung products.
on October 13, 2025
Posted by: Mustang
[This review was collected as part of a promotion.] I gave been using Samsung TV's for 25 plus years and have always been extremely satisfied with each one. Features on each have been very useful for my needs and some have been above and beyond my expectations. I will continue to stay with Samsung for my next tv purchase. I currently have 5, the oldest being purchased in 1994 and still works like new. Keep making great TV's.
Thank you from a very satisfied customer.
Thank you from a very satisfied customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all the way around
on October 13, 2025
Posted by: KB01
from Princeton IN
The TV has great sound and resolution it has connected to any device I needed it to with no issues!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Light
on October 13, 2025
Posted by: Chiv
from Pasadena, md
Light weight. Good pic and resolution. Received quick. Got for free which I like
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING Television
on October 13, 2025
Posted by: Mami68
[This review was collected as part of a promotion.] This is the brightest most vivid color and sharpest TV I have. LOVE IT.
Value
5
Written by a customer while visiting Samsung US