Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
320
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
5
“Samsung 75″ U7900FD: Big-Screen Crystal UHD for L
on October 2, 2025
Posted by: William
[This review was collected as part of a promotion.] If you want a large 4K display for general TV viewing, streaming, sports, or casual movie watching without paying premium prices, the Samsung 75″ U7900FD is a compelling option. It delivers excellent value and performance for everyday use, though serious HDR lovers or users in very bright rooms might want to consider stepping up to higher-end models with better contrast and peak brightness.
Would you like a shorter “consumer review” version or a comparison against competitors in the same price class?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv not the tv but all of samsung produ
on October 2, 2025
Posted by: Kcutta47
[This review was collected as part of a promotion.] I have a full Samsung ecosystem tv,phone watch ect team Samsung 4 life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great clear picture with smart features
on October 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] We use our TV for streaming. The picture quality is great with bright vivid beautiful colors. Samsung interface is intuitive, with tons of options to choose from, including free streaming TV channels. The remote is very simple,minimalistic. If you own other Samsung devices, like a tablet or phone, you can control the TV using the Samsung app as well.
Like any other modern TV, you get the usual HDMI and USB connections but iy lacks optical audio output and other composite connections.
Overall, it is a great value with lots of entertainment options. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Mixed but Not Reliable
on October 3, 2025
Posted by: seanmichael
The picture is excellent, as is the sound. However, multiple times per week, the picture goes black for a second or two, and every few days, the sound goes silent, as if the mute is switched on, even though it is not.
Response from Samsung USBy Samsung Advisor, October 6, 2025
Hi seanmichael, Thanks for reaching out about the intermittent black screen issue. If you're not using any external devices and the TV randomly cuts to black, it’s usually related to settings, signal, or internal software. Here are a few steps to help narrow it down and get things stable again. 1. Start with Power & Source Checks
• Confirm the source: Even without external devices, it's worth confirming the TV is on the correct internal source (like TV/Live TV or a streaming app). Go to: Home > Left directional key > Connected Devices > Sources
• Power cycle the TV: Unplug the TV from the power outlet for at least 60 seconds, then plug it back in. This can help reset any temporary glitches. • Check the power outlet: If you're using a power strip or surge protector, try plugging the TV directly into the wall to rule out inconsistent power delivery. 2. Update Your TV Software: Software updates often resolve bugs that can cause screen flickers or blackouts
• Make sure the TV has the latest firmware version installed: Home > Left directional key > Settings > Support > Software Update
3. Run Built-In Diagnostics
• Perform a Picture Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test. This helps determine if the issue is hardware- or software-related. • Run the HDMI Test (optional): Even without HDMI devices connected, this can help verify that internal ports are functioning properly: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test
4. Review Energy & Picture Settings
• Turn off Power Saving Mode or Eco Solution settings—they can dim or turn off the screen during periods of inactivity: Settings > All Settings > General & Privacy > Power & Energy Saving
• Turn off Auto Power Off (if enabled): Settings > All Settings > General & Privacy > System Manager > Auto Power Off
• Adjust Picture Mode settings: If the current mode is overly dynamic (like “Dynamic” or “Vivid”), try switching to “Standard” or “Movie” and observe if the screen behavior changes. 5. Factory Reset (if needed): If the problem persists after all checks, consider resetting the TV to default settings. (Heads-up: this will erase your installed apps and personal settings.)
If none of these steps resolve the intermittent blackout, please reach out to Samsung Support for further troubleshooting or possible service options at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
• Confirm the source: Even without external devices, it's worth confirming the TV is on the correct internal source (like TV/Live TV or a streaming app). Go to: Home > Left directional key > Connected Devices > Sources
• Power cycle the TV: Unplug the TV from the power outlet for at least 60 seconds, then plug it back in. This can help reset any temporary glitches. • Check the power outlet: If you're using a power strip or surge protector, try plugging the TV directly into the wall to rule out inconsistent power delivery. 2. Update Your TV Software: Software updates often resolve bugs that can cause screen flickers or blackouts
• Make sure the TV has the latest firmware version installed: Home > Left directional key > Settings > Support > Software Update
3. Run Built-In Diagnostics
• Perform a Picture Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test. This helps determine if the issue is hardware- or software-related. • Run the HDMI Test (optional): Even without HDMI devices connected, this can help verify that internal ports are functioning properly: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test
4. Review Energy & Picture Settings
• Turn off Power Saving Mode or Eco Solution settings—they can dim or turn off the screen during periods of inactivity: Settings > All Settings > General & Privacy > Power & Energy Saving
• Turn off Auto Power Off (if enabled): Settings > All Settings > General & Privacy > System Manager > Auto Power Off
• Adjust Picture Mode settings: If the current mode is overly dynamic (like “Dynamic” or “Vivid”), try switching to “Standard” or “Movie” and observe if the screen behavior changes. 5. Factory Reset (if needed): If the problem persists after all checks, consider resetting the TV to default settings. (Heads-up: this will erase your installed apps and personal settings.)
If none of these steps resolve the intermittent blackout, please reach out to Samsung Support for further troubleshooting or possible service options at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is easy to use
on October 4, 2025
Posted by: Thebest
[This review was collected as part of a promotion.] This is the easiest tv that I have ever had. Its simple to use and the get the features to were you want them to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The clearest Picture and connect with everything
on October 4, 2025
Posted by: Tomd13
[This review was collected as part of a promotion.] Gaming, tv, music and connect to tablet or Smartphone without trouble.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung
on October 4, 2025
Posted by: Gspencer2145
[This review was collected as part of a promotion.] We watch movies and use it in our room and love this we have 4 samsung tvs and love every o e of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv out there
on October 5, 2025
Posted by: De665432
[This review was collected as part of a promotion.] I use it for gaming and YouTube the tv has Clear picture, sounds amazing and warm/cool colors
Value
5
Written by a customer while visiting Samsung US