Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
324
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
3
great picture
on September 5, 2025
Posted by: Vizio is better
would be nice if I could just type in channel numbers instead of searching for them
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Advisor, September 8, 2025
Hi Vizio is better, You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 5, 2025
Posted by: Big H
Hello Samsung, I really love my new smart TV.
Works great with my firestick and sound bar, again thank you 👌🏽💯
Works great with my firestick and sound bar, again thank you 👌🏽💯
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on September 5, 2025
Posted by: Newtosamsung
[This review was collected as part of a promotion.] The only issue is I can’t figure out how to add my most used apps on my Home Screen instead of all the ones I never use. Picture is so clear and appreciate the entire delivery process and removing l the packaging! Great experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very slow
on September 6, 2025
Posted by: TaylaPotayta
from Billerica, MA
System often crashes, freezes or takes forever to load. Got this TV for free but if I didn’t I would probably be more upset.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, September 8, 2025
Hi TaylaPotayta, We appreciate your feedback regarding response time. For optimal performance, please ensure your U7900 TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Good picture quality
on September 6, 2025
Posted by: Eddiet
Picture quality looks great. I love this tv so much.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung smart tv
on September 6, 2025
Posted by: Salasgirl30
[This review was collected as part of a promotion.] This product is awesome. I love the picture and tbe color is so bright. I enjoy watching my favorite shows on it and listening to my music on Pandora. Its a great tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent featured
on September 6, 2025
Posted by: KathyM
My 43” Samsung TV fits perfectly in my room. The quality of the 4K screen is in high definition making the shows and movies look cinematic. I recommend this product to others.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Free perk with Fios
on September 6, 2025
Posted by: Kathy
Its a great perk, however, I don't care for the remote, or the tv. I find it difficult to manuver finding what I want to watch. My other TV's not Samsung are much easier to navigate. Picture is great.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, September 8, 2025
Hi Kathy, Thank you for sharing your opinion on the U7900F TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200BXZA or by going to our website and clicking Support. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor
Written by a customer while visiting Samsung US