Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
186
4 Stars
22
3 Stars
9
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Anti-Glare is it's best feature
on January 13, 2026
Posted by: John
from Tucson Arizona
The Anti-Glare feature is the best new feature in any TV since 4K. It will be game changing for the TV industry. We LOVE it! We can now watch TV during the day in our bright Arizona living room with no glare and reflections. Amazing! The picture is fabulous. However, many settings are unavailable. In particular, The "Fit to Screen" function doesn't work I can not stretch old 4:3 shows to fill the screen. There no Zoom feature either. THE "FIT TO SCREEN" BUTTON NEEDS AN UPDATE SO THAT IT FUNCTIONS!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, January 13, 2026
John,
Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices.
In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible.
Here are a few other reasons a function may be unavailable:
• Picture Mode may be grayed out if HDR+ is enabled.
• Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3.
• Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app).
If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices.
In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible.
Here are a few other reasons a function may be unavailable:
• Picture Mode may be grayed out if HDR+ is enabled.
• Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3.
• Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app).
If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity
on March 31, 2025
Posted by: Birdseyeview
[This review was collected as part of a promotion.] I watch a lot of nature shows and animal shows on channels like Discovery and National Geographics. The clarity of the TV is so perfect it's almost like being in the real scenario of what im watching. It's just so lifelike and the quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING TV WITH SUPER VIBRANT COLORS
on July 6, 2025
Posted by: AMAZINGGG
[This review was collected as part of a promotion.] The color is in the tv are so amazing.It's almost like your actually standing inside of the screen.While you're watching it, it's absolutely unreal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture and so easy to set up
on March 31, 2025
Posted by: MattD1
[This review was collected as part of a promotion.] Samsung is making a great TV with the Neo Qled but I haven't heard enough people taking about how easy it is to set up.
From first power on to having everything set up and ready to watch took minutes. The on screen prompts removed all previous paint points I've ever had previously.
Kudos Samsung on spending the time on user experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Clarity
on May 24, 2025
Posted by: GUnit91
[This review was collected as part of a promotion.] Really good contrast & the colors pop out really nice & clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great features
on May 29, 2025
Posted by: Blakeezy
[This review was collected as part of a promotion.] Work seamlessly with all of my subscriptions such as Hulu Disney Plus Netflix and much more very seamless I would recommend
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Picture ever!
on September 22, 2025
Posted by: mcastro
[This review was collected as part of a promotion.] If you're searching for the pinnacle of home entertainment, look no further than the Samsung QN90F Neo QLED 4K TV. This isn’t just a television—it’s a statement piece, a technological marvel, and hands down one of the best TVs ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
do not purchase
on October 13, 2025
Posted by: reillytv
[This review was collected as part of a promotion.] tv turns on by itself
not worth the money
buy a different brand
not worth the money
buy a different brand
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
reillytv,
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US