Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(924 Reviews)
Rating breakdown 924 reviews
5 Stars
757
4 Stars
111
3 Stars
31
2 Stars
11
1 Star
14
94%of customers recommend this product.
(
433 out of
459)
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Nice tv
on February 17, 2026
Posted by: David B
from Desoto TX
[This review was collected as part of a promotion.] It has a nice picture quality, the volume is not that great.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, February 17, 2026
David B,
Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist
Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
All around champ
on February 17, 2026
Posted by: tj9333
from Nashville , TN
[This review was collected as part of a promotion.] TV is an absolute champ. Unboxing to wifi vonnection was maybe 15 mins. Picture is phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and features in 1 tv
on February 17, 2026
Posted by: Juanxo
[This review was collected as part of a promotion.] This tv have a superb resolution. The screen is glare free which is optimal for my living room. Perfect contrast and brightness no matter what the scene is. Upscale have not being use so far so I can't review. I do recommend this tv.
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture but some quality of life issues.
on February 17, 2026
Posted by: Mcquec2
from Maple Grove, Minnesota
[This review was collected as part of a promotion.] Beautiful screen clarity. The picture is fantastic but, the sound is not the best and when connecting to a Samsung sound bar and using Q-Symphony it lowers the sound to a point that I have to disconnect the sound bar to hear or turn it up to around 80. Also, the domain screen, I wish you could change the layout so you don't have to always select "For You".
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on February 17, 2026
Posted by: Gene1118
from 5000 Red Creek springs road, Lot 54
[This review was collected as part of a promotion.] Absolutely love the picture it grabs my attention deeper into my favorite movies
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 17, 2026
Posted by: Bishnu
[This review was collected as part of a promotion.] Awesome TV and great sharpness. Brightness can be better from different viewing angles.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flexibility
on February 17, 2026
Posted by: Henry
from Utah
[This review was collected as part of a promotion.] really awesome TV especially for gaming super flexible high resolution gaming high quality when just watching regular shows i would recommend as a awesome family TV has high refresh rate for any gaming needs while not sacrificing quality for streaming
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good adjustments.
on February 17, 2026
Posted by: Aleto97
[This review was collected as part of a promotion.] very good resolution and color adjustment and the HDR is spectacular, good brightness level and acceptable contrast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US