Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
116
4 Stars
15
3 Stars
8
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
29 out of
29)
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Some good and bad
on June 6, 2025
Posted by: Cory
Purchased this 65" qn90f to replace a 12 year old Samsung LCD. I am happy with the image quality, blooming, etc. 4K HDR is a huge upgrade to what I had. Also, since I have a large window in my TV room, the anti-glare finish on the screen is fantastic. The first qn90f I received arrived with a screen defect where it had a discolored spot. I was able to replace it, and set up my replacement unit. There is a bit of a dirty screen effect and a grid of dots you can see on certain solid colors, but not too bad. My main issue is with the motion processing. With motion features off, the stuttering was very startling to me with movies and shows filmed at 24fps. This is probably expected, as I was coming from an older TV with much slower response time that blurred the frame changing a bit more. When using the motion processing features blur/judder/etc, there are very noticeable artifacts and screen tearing when these are set to Auto or manually high. Even with these turned down to help smooth a bit (without introducing artifacts or soap opera effect), I still get some random microstuttering which is driving me a bit crazy. It's hard to reproduce since it's random and doesn't occur too frequently (maybe 2-3 times during an episode of a show). I'm hopeful maybe a future firmware update or something can help, as I saw a similar review on the Best Buy website (for 55" model).
Response from Samsung USBy Samsung Specialist, June 9, 2025
Cory,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If the issue occurs while streaming over Wi-Fi, it may possibly be due to network instability. To help improve performance, please also try the following steps:
• Run a connection test: Settings > General > Network > Network Status
• If you're on Wi-Fi, consider moving your router closer to the TV or using a 5GHz band for faster speeds.
• If possible, connect via Ethernet for a more stable connection.
• Restart your TV and router to refresh the connection.
If the juddering only happens with specific apps, reinstalling the app or clearing the app cache may also help. For ongoing issues, we recommend reaching out to Samsung Support for a closer look.
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If the issue occurs while streaming over Wi-Fi, it may possibly be due to network instability. To help improve performance, please also try the following steps:
• Run a connection test: Settings > General > Network > Network Status
• If you're on Wi-Fi, consider moving your router closer to the TV or using a 5GHz band for faster speeds.
• If possible, connect via Ethernet for a more stable connection.
• Restart your TV and router to refresh the connection.
If the juddering only happens with specific apps, reinstalling the app or clearing the app cache may also help. For ongoing issues, we recommend reaching out to Samsung Support for a closer look.
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my Samsun Neo GLED
on May 20, 2025
Posted by: JacMac
[This review was collected as part of a promotion.] The 65" is perfect for the area where we needed the TV to go, big enough to see from each sitting area. Easy on the eyes - sharp picture and vibrant colors; the non-glare freature is the best. Sound quality is good. Easy to find programs in the hub; simple, straight foward remote. We also buy Samsung tvs and this one is the best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Purchase
on May 20, 2025
Posted by: Viewer1
[This review was collected as part of a promotion.] We have enjoyed this television with the AI technology, allows for clarity of the picture and the non glare reduces the need to close blinds. Highly recommend this tv!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on May 21, 2025
Posted by: Fleezy
[This review was collected as part of a promotion.] TV is bright, good quality and functions real well with the remote no lag at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality.
on May 29, 2025
Posted by: Randy
The picture quality exceeds anything we have seen before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded viewing experience
on August 24, 2025
Posted by: JaySam
[This review was collected as part of a promotion.] I have not regretted upgrading my 2014 QLED with this new anti-glare Neo QLED TV. The screen is brighter and there aren't reflections from the various lighting sources in the room thanks to the anti-glare.
I highly recommend using the smart calibration option if you can. It only works for filmmaker and movie picture settings, but it does a great job helping you to achieve a more realistic picture. Although some folks with really bright areas may need to further tweak the brightness options. The AI picture settings are not my favorite. The color saturation and screen brightness feel like they're in overdrive.
If you like using eArc, it works seamlessly with compatible gear. My old TV really struggled with it. I also like how this model is so much more thin and sleek.
I've mostly used it for streaming video from a Nvidia Shield Pro device and it works really well. That's also true for the Sony Ultra HD Blu-ray player. 4K and HD movies feel more crisp. I haven't spent much time in game mode yet with my PS5 so I can't say much about game play experience.
All in all I would definitely buy this TV again.
I highly recommend using the smart calibration option if you can. It only works for filmmaker and movie picture settings, but it does a great job helping you to achieve a more realistic picture. Although some folks with really bright areas may need to further tweak the brightness options. The AI picture settings are not my favorite. The color saturation and screen brightness feel like they're in overdrive.
If you like using eArc, it works seamlessly with compatible gear. My old TV really struggled with it. I also like how this model is so much more thin and sleek.
I've mostly used it for streaming video from a Nvidia Shield Pro device and it works really well. That's also true for the Sony Ultra HD Blu-ray player. 4K and HD movies feel more crisp. I haven't spent much time in game mode yet with my PS5 so I can't say much about game play experience.
All in all I would definitely buy this TV again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV in sunny area
on September 5, 2025
Posted by: HappyPlace1
[This review was collected as part of a promotion.] Installed TV on outside covered porch. Replaced an outdoor TV. The picture on the Samsung is 1000% better than the “outdoor TV. No sun glare. Plan to bring it inside during the winter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected quality!
on September 20, 2025
Posted by: Pattyellen
[This review was collected as part of a promotion.] I watch a tremendous amount of TV. From movies to sports, I want the very best picture I can afford, and want no lag or issues. This TV supplies me with it all. I love the easy to use solar remote too.
Value
5
Written by a customer while visiting Samsung US