Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
422
4 Stars
61
3 Stars
17
2 Stars
3
1 Star
5
96%of customers recommend this product.
(
191 out of
200)
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
85" QN90F's 2 defective TV's in a row
on January 18, 2026
Posted by: Dissatisfied
Apparently quality control of TV sub components is an issue at Samsung. My older Samsung 75" LED had led dispersion lenses falling off inside the panel and creating bright spots (a very common problem I discovered, a "glue" degradation problem (???) that requires complete disassembly of the set to repair) so I decide to upgrade to the new "flagship" QN90F 85". TV #1 delivered brand new, HDMI ARC port was defective. Returned it. Replacement TV #2 arrives is great for 2 months and then suddenly a 2 ft black square appears on the screen. It is a failed mini-LED grid that is no longer lighting up to backlight the LCD panel. On a 2 month old "flagship" TV, second TV failure in a row ???, and after the previous Samsung started dropping off LED dispersion lenses. I wont mention the name of the bargain basement brand that has been playing flawlessly everyday for 12 years in another room that cost 40% of the flagship Samsungs. No excuse and I will move to another premium brand permanently. Thankfully I bought from a retailer that is the best that there is and I am not stuck waiting for parts and repair on a brand new TV. My advice stay clear.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, January 19, 2026
Hi there,
We regret to hear about your experience with the Samsung QN90F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
We regret to hear about your experience with the Samsung QN90F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
85 inches of awesome!
on January 20, 2026
Posted by: Deputy
This television’s resolution is flawless. I have rocked with Samsungs televisions for years and it never disappoints. It’s very user friendly and the connectivity is very easy. I love my television and luv my hubby for surprising me with this beautiful gift.
Written by a customer while visiting Samsung US
Customer Rating
5
Picture perfect fun
on February 16, 2026
Posted by: Abismal955
from Meadville, PA
[This review was collected as part of a promotion.] I Always love my samsung products. The picture is bright and great colors especially when in vivid. The motion is great I watch alot of action movies and the 4k screen keeps up without any blurred picture or stuttering. The TV makes my older lower resolution anime shows look nice and crisp. The dark areas in movies are just how I want them to be, allowing you to still see the details without worrying about glare.. Set up and mounting to the wall was easy and intuitive. Workes Great for my 4k gaming, and I like that the gaming HDMI port is clearly labeled. Overall my family really enjoy having our movie nights together in front of our Samsung TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gets Better
on April 5, 2026
Posted by: LUV IT
from Oklahoma
[This review was collected as part of a promotion.] Provides quick response to pixel updates from Internet streaming sources. Ultra high resolution displays excellent contrast for color vibrancy with brightness on subject matter.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gameing tv
on April 10, 2025
Posted by: Khan
Excellent tv brightness and contrast combination is very good it's premium tv cinematic experience is much better
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on April 15, 2025
Posted by: Myowntorture
[This review was collected as part of a promotion.] I use mine for streaming and gaming and live the graphics picture and sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 30, 2025
Posted by: SwampThing
[This review was collected as part of a promotion.] This TV has brilliant colors, picture is beautiful. Easy to setup. We have always purchased Samsung TVs and this is by far the best. Quick responses when loading different apps. Remote easy to use. Honestly no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing T.V.
on August 22, 2025
Posted by: Willyswonka
[This review was collected as part of a promotion.] This T.V. is awesome! Was our first upgrade for a tv in a while, and it was a great purchase! The color, the Hz, for gaming, the picture quality is very good! The 4k quality is honestly amazing! Love this tv, my family loves it too! The promotion for the tv was also too good to pass up. Really enjoy all my Samsung products from phone, watch to tv.
Value
5
Written by a customer while visiting Samsung US