Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(924 Reviews)
Rating breakdown 924 reviews
5 Stars
757
4 Stars
111
3 Stars
31
2 Stars
11
1 Star
14
94%of customers recommend this product.
(
433 out of
459)
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Had TV 6 months now it freezes on me.
on October 5, 2026
Posted by: 65 TV
[This review was collected as part of a promotion.] Had My TV 6 months now it freezes on my, I need a new TV. Samsung tec department talk me through a restart however it did the same thing.
Response from Samsung USBy Samsung Pro, October 6, 2026
65 TV,
We appreciate your feedback. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We appreciate your feedback. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, exceptional brightness, and sound
on October 5, 2026
Posted by: Ricky
from North Carolina
[This review was collected as part of a promotion.] The product is wonderful that had no problem Exceeds expectations Brightness quality sound all is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on October 5, 2026
Posted by: Samsungishere
[This review was collected as part of a promotion.] Classy showcase and upgrade from my 2010 model. Such a plus to my collection for now. I should gift this
Written by a customer while visiting Samsung US
Customer Rating
5
Television
on October 5, 2026
Posted by: Danny
from Cary NC
[This review was collected as part of a promotion.] An amazing television with an incredible experience. Watching football and any kind of sporting event is fun
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome glare free picture
on October 5, 2026
Posted by: Duck
[This review was collected as part of a promotion.] I wish the remote had a last channel recall but the glare free picture is awesome and the reason I looked at the tv.
Written by a customer while visiting Samsung US
Customer Rating
5
great Ai assist
on October 5, 2026
Posted by: micogen
from las vegas, nevada
[This review was collected as part of a promotion.] i love the brightness and the size not too large and just right.. samsung is great!!the price is just right
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung: a trusted brand in our family
on October 5, 2026
Posted by: OurFamilyHere
from Massachusetts
[This review was collected as part of a promotion.] Few things reduce my trust in a brand more than having my personal information collected. Even worse when that information is given or sold to others, as it apparently is by my Samsung TV. Samsung has been a trusted brand in my family for more than a decade. We've each got a Samsung phone. Each household has at least one if not two Samsung TVs. We have a Samsung washer & dryer and a Samsung dishwasher. Our TV has a beautiful, bright, good contrast, excellent blacks, and the software upscales old media well. The software and programming is very responsive, but it also takes and shares photos of everything that we watch every few seconds.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy Samsung Pro, October 5, 2026
OurFamilyHere,
Thank you for sharing your concerns. Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly.
We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines.
If you have any questions about privacy settings or need assistance using your TV, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Thank you for sharing your concerns. Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly.
We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines.
If you have any questions about privacy settings or need assistance using your TV, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Easy setup, great picture
on September 21, 2026
Posted by: Matthew
from Mansfield pa.
[This review was collected as part of a promotion.] I like most everything about the TV, bixby keeps interrupting programs without prompts, I will disable them in the future
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US