Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Too difficult for words
on June 20, 2026
Posted by: x nurse
from NJ
[This review was collected as part of a promotion.] The TV is very difficult to manage, navigate, get what you want without a lot of searching and then it wants passwords which I should not have to use if I already have the AP. The all of a sudden the program comes on as if by magic I am having a very hartd time using this new TV. Two remote controls are over the top. One should be enough but it is not. Not having a good experience with my new TV.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, June 22, 2026
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
[This review was collected as part of a promotion.] I get TV's for use as PC game monitors, they are responsive for PC gaming. The large size of the screen also makes it easier to read the type while doing other PC tasks. Overall the TV is perfect for my needs.
[This review was collected as part of a promotion.] Best TV I have purchased!!! Picture is great!! Way better than the CU7000 I have been using for 6 years!!
[This review was collected as part of a promotion.] We replaced our Samsung 55" curved tv with a Samsung 65"QN90F tv and a Samsung Q990F soundbar. We finally have a glare free screen with incredible color. The soundbar is wonderful!
[This review was collected as part of a promotion.] My requirement for a non reflective screen has been completely answered, that part is superior. The quality of the picture is top notch. The blacks are truly black.