Customer reviews from Samsung US
Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(924 Reviews)
Rating breakdown 924 reviews
5 Stars
757
4 Stars
111
3 Stars
31
2 Stars
11
1 Star
14
94%of customers recommend this product.
(
433 out of
459)
Customer Reviews for Samsung - 115 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Green lines on screen
on October 20, 2026
Posted by: RangerRick
from Alabama
[This review was collected as part of a promotion.] White backgrounds on the tv have vertical green stripes on them…probably ai doing something to the picture…very frustrating l, won’t buy another Samsung tv
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, October 20, 2026
Hi RangerRick,
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on October 20, 2026
Posted by: RichieRich
[This review was collected as part of a promotion.] The Blacks are completely black, it looks like the TV is turned off, that's how black it is. The Brightness on this television is also great. The glare free screen is absolutely wonderful being that my family room has lots of sun even when the blinds are cracked open. Overall a great Television!
Written by a customer while visiting Samsung US
Customer Rating
5
My own personal theatre.
on October 20, 2026
Posted by: The Rabbi
[This review was collected as part of a promotion.] This is an outstanding TV. The brightness and contrast are sharp as a tack. Ultra responsive and works so quickly with streaming services. Picture quality is uniform and no blur. Worth every dollar. It is a huge upscale from my previous TV. Definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV I've had!
on October 20, 2026
Posted by: humob
[This review was collected as part of a promotion.] From every aspect, whether it's the features, quality, software, and hardware, the TV meets all criteria. It's the perfect in-between a LED and OLED for a much reasonable price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TV
on October 19, 2026
Posted by: Dayveebee
[This review was collected as part of a promotion.] I love the picture quality on my Samsung TV. This would have been 5 stars, but the remote charge is terrible. It has to be charged weekly, at the very minimum, sometimes multiple times in a week.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this TV, bright, tons of features!
on October 12, 2026
Posted by: Eagleglenw
from Phoenix, AZ
[This review was collected as part of a promotion.] I love this 65" Samsung Neo QLED QN90F! It’s insanely bright – even in a well-lit room the picture pops with amazing clarity and vibrant colors. The brightness is next-level and makes everything look fantastic.
There are TONS of features that make it a joy to use. The AI upscaling is impressive, motion is buttery smooth, contrast is deep, and the whole experience just feels premium. Whether I’m watching movies, sports, or gaming, this TV delivers. Highly recommend if you want a bright, feature-packed 4K TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great unit!
on October 12, 2026
Posted by: Kato
from Colorado springs
[This review was collected as part of a promotion.] I love the brightness and the contrast. The responsiveness is wonderful. The apps uniformity works very well and the upscaling is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on October 12, 2026
Posted by: keywolf14
[This review was collected as part of a promotion.] I love this TV! Picture is bright and sharp. We got this to replace our 6 year old Samung TV and there is no comparison.
Written by a customer while visiting Samsung US