The Black Crock collect a Nasty Residue!!! And I don't like it or the way it looks, performs or works. From the first time I used it. I always clean it and the residue just continues to collect on the inside of the crock... It seemingly goes away when its wet but as soon as it dries, the residue shows itself. Yuck. I would like a refund!
Response from bellakitchenware.comBy Customer Service, May 28, 2026
Hi there Ray! We really value your feedback, and we’re so sorry for the inconvenience with your slow cooker. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! Bella Customer Service
I bought this in January 2025 and have used this multiple times a week for dinners! I absolutely love it. I went through many slow cookers prior but the quality on this one is unmatched. You need to buy it.
I needed a new crockpot and never heard of the Bella brand but I decided to buy! Best decision I did because I absolutely love this crockpot! It heats up well and the food cooks evenly! I love the modern design of it and now I ordered the toaster. Highly recommend
Just replaced my 10-year-old beat up crack, chipped stained crockpot that I had to hide in a cabinet and now it sets out on the counter looking beautiful
Handle keeps coming off. This is a major flaw. The outside is a dark plum color, and the pot is eggplant color. Nothing wrong with that. However, the issue with the turn knob repeatedly coming off is a major problem.
No, I would not recommend this to a friend.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service