Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
I chose the Bella 12 cup programmable because I already the Bella slim air fryer and was very happy with it. The Bella brand is top-notch! Highly recommend.
The On/Off button very difficult to operate..there should be a button to just turn on and off ....Also the single serve grind filter is tooo small to put coffee....had to reduce from 14 to 12 ounces to get a decent flavor of coffee. .YES..I read and followed all the instructions....the machine would not turn off ..had to unplug.... also after unplugging the warmer came on without me knowing ....i pressed the flashing brew button but to no avial..i.bought yesterday 11/29/2025 and returning today 11/30/2025....
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Just opened and did a couple trials brews. The single serve cup holder is wobbly and does t stay in place and doesn’t work with a Yeti travel mug.
The lid for the water fill for the carafe side does not stay up when filling requiring you to hold the lid with one hand while pouring with the other.
The insert for the single brew filter and pods is janky and poorly designed. Really wish I wouldn’t have pulled it out of the box and just returned it.
Response from bellakitchenware.comBy Customer Service, February 9, 2026
Hi there Jeremy! We really value your feedback, and we’re so sorry for the inconvenience with your coffee maker. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! Bella Customer Service