Purchased item in mid June 2025 and from the beginning I have had trouble with the air fryer cutting off mid use and displaying a message of “E2” on the display screen but I continued using sparingly and unplugging and plugging back in when error messages showed but approximately 5 days ago I opened the basket to place food inside to cook and I found small screws with what looked to be melted black plastic on them inside the food basket and the fan making a horrible noise. Please advise, as at this time I am completely stressed and dissatisfied with this product.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service