Customer reviews from bellakitchenware.com
Bella - 12-Cup Programmable Coffee Maker - Plum
Average customer rating
4.6
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
220
4 Stars
40
3 Stars
16
2 Stars
4
1 Star
8
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Bella - 12-Cup Programmable Coffee Maker - Plum
Customer Rating
5
12 cup coffee pot
on January 10, 2026
Posted by: Pam J
Nice design. Uses 12 cup pot and kcup
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Great!
on January 11, 2026
Posted by: Terri B
Looks good!
Written by a customer while visiting bellakitchenware.com
Customer Rating
4
A little difficult to understand
on January 11, 2026
Posted by: Shay P
The directions are not clear as to when it is on vs when it is off. It is on only when you see brew carafe/off.
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Gotta love it!
on January 11, 2026
Posted by: Carmen H
I absolutely love my new Bella Pro coffee maker!!! Christmas gift to self :)
Written by a customer while visiting bellakitchenware.com
Customer Rating
4
Love it but have a question?
on January 12, 2026
Posted by: Jane L
We love this coffee maker but we are wondering if the top lid on the carafe side should stay up while putting the coffee grinds in because it makes it difficult when it constantly comes down and will not stay up?
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
2
Disappointed
on January 12, 2026
Posted by: Nell
from Brf, WI
I just set up my coffee pot. Used maybe 6 times. I went to turn on my coffee pot this morning and 5 min in nothings coming out. I tried off and on only to realize the heating element has to be burnt out. So sad.
No, I would not recommend this to a friend.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
3
Uncertain...
on January 12, 2026
Posted by: Kirk S
Initially worked great but now getting lots of coffee grounds from k-cups in my coffee cups.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Bella Pro
on January 13, 2026
Posted by: Alivia I
I 100% recommend this coffee machine. It is very handy.
Written by a customer while visiting bellakitchenware.com