Customer reviews from bellakitchenware.com
Bella - 12-Cup Programmable Coffee Maker - Surf
Average customer rating
4.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
235
4 Stars
45
3 Stars
17
2 Stars
6
1 Star
12
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Bella - 12-Cup Programmable Coffee Maker - Surf
Customer Rating
5
Looks good, better to have this coffee maker
on January 14, 2026
Posted by: Zhaoping Z
I chose the coffee maker that the reason is good looking design, I love this color.
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Love
on January 14, 2026
Posted by: Alle F
Love it so much compared to my kurig!!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Perfectly
on January 13, 2026
Posted by: Paul Q
The best of the best to make it my cup a coffee.
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Bella Pro
on January 13, 2026
Posted by: Alivia I
I 100% recommend this coffee machine. It is very handy.
Written by a customer while visiting bellakitchenware.com
Customer Rating
3
Uncertain...
on January 12, 2026
Posted by: Kirk S
Initially worked great but now getting lots of coffee grounds from k-cups in my coffee cups.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
2
Disappointed
on January 12, 2026
Posted by: Nell
from Brf, WI
I just set up my coffee pot. Used maybe 6 times. I went to turn on my coffee pot this morning and 5 min in nothings coming out. I tried off and on only to realize the heating element has to be burnt out. So sad.
No, I would not recommend this to a friend.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
4
Love it but have a question?
on January 12, 2026
Posted by: Jane L
We love this coffee maker but we are wondering if the top lid on the carafe side should stay up while putting the coffee grinds in because it makes it difficult when it constantly comes down and will not stay up?
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Gotta love it!
on January 11, 2026
Posted by: Carmen H
I absolutely love my new Bella Pro coffee maker!!! Christmas gift to self :)
Written by a customer while visiting bellakitchenware.com