Customer reviews from bellakitchenware.com
Bella - 12-Cup Programmable Coffee Maker - Surf
Average customer rating
4.5 out of 5
4.5
(322 Reviews)
Open Ratings Snapshot
Rating breakdown 322 reviews
5 Stars
240
4 Stars
46
3 Stars
17
2 Stars
7
1 Star
12
84%of customers recommend this product. 
(
37 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Bella - 12-Cup Programmable Coffee Maker - Surf
Customer Rating
4 out of 5
4
on June 13, 2026
Posted by: Nickel
from Collinsville, Al
Love everything about this but cannot get the glazing symbol to go away even after cleaning and manually resetting
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
1 out of 5
1
Disappointed
on June 8, 2026
Posted by: sad mom
from Van Buren
Loved it for the first month. Then it quit working. The power light came on but the coffee pot never got hot or started to brew. I wanted to love this purple coffee pot.
No, I would not recommend this to a friend.
Response from bellakitchenware.comBy Customer Service, June 9, 2026
Thank you for bringing this to our attention. We take note of the comments you have shared regarding your product. If you wish to contact our Customer Service team, you may reach us at 1-866-832-4843 or by email at help@bellahousewares.com. Thank you for your time and consideration.
Written by a customer while visiting bellakitchenware.com
Customer Rating
2 out of 5
2
on May 9, 2026
Posted by: Dhahn
from Hazel Park Michigan
Coffee pot stopped working after 3 weeks it was nice when it worked
Response from bellakitchenware.comBy Customer Service, May 11, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience with your coffee maker. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! Bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
1 out of 5
1
Hoping this one works
on May 4, 2026
Posted by: Mara G
I bought this product one month ago and it worked well for one month then just stopped working. Thankfully, the vendor I bought it from did an exchange so I will try again.
Response from bellakitchenware.comBy Customer Service, May 5, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. If you have any concerns or questions, please send us more information at help@bellakitchenware.com Thanks so much! Bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
5 out of 5
5
A great compact coffee pot.
on May 2, 2026
Posted by: eric
Purchased as a second coffee pot for making regular coffee while main pot makes decaf. Works very well and fits neatly beside the main pot. Love the "Seaglass" color!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5 out of 5
5
Great coffee pot
on April 21, 2026
Posted by: Jimbo 767
Small frame but standard 12 cup coffee pot. The spout in the middle of the carafe is great to keep the spilling and the splashing down. No complaints at all!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5 out of 5
5
Brews great coffee and it’s Beautiful too!
on April 8, 2026
Posted by: Jim Kobi
from Richmond, VA
We’re delighted with our new Bella coffee maker! It’s visually appealing and brews a delicious pot of coffee every time! Be sure to check it out before buying a coffee maker! It’s the best one we’ve ever owned!
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
4 out of 5
4
Morning caffeine
on April 4, 2026
Posted by: Brewed
from Lafayette,N.Y.
Great coffee maker for the price.
Perfect for our home.
Color is awesome and so far coffee tastes great.
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
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