Customer reviews from bellakitchenware.com
Bella - 12-Cup Programmable Coffee Maker - Surf
Average customer rating
4.5
(322 Reviews)
Rating breakdown 322 reviews
5 Stars
240
4 Stars
46
3 Stars
17
2 Stars
7
1 Star
12
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for Bella - 12-Cup Programmable Coffee Maker - Surf
Customer Rating
3
Grind coffee maker
on December 6, 2025
Posted by: Ray N
The coffee maker is easy and convenient to make coffee. However, cleaning the coffee basket is a chore because I have to use a lot of water to rinse it out thoroughly. And also, the coffee basket has developed a leak such that grinds pass through the leak and a few get in my coffee. I wish there was a more convenient way to clean the coffee grind cup, or maybe have one that just has a paper filter would make it a lot easier.
Response from bellakitchenware.comBy Customer Service, February 9, 2026
Hi there Ray! We really value your feedback, and we’re so sorry for the inconvenience with your coffee maker. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! Bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Yum
on December 5, 2025
Posted by: Chris R
Not quick, but smells good
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
on December 4, 2025
Posted by: Jenn
from Oklahoma
I am in love with my new Bella coffee pot! I love all the features and the plum color is unique, you cannot find it anywhere.
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
2
No instructions
on December 4, 2025
Posted by: Matilde M
No instructions on how to use it
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Excellent brand!
on December 3, 2025
Posted by: Lola
from Harbor Oaks FL
I chose the Bella 12 cup programmable because I already the Bella slim air fryer and was very happy with it. The Bella brand is top-notch! Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Terrific and well designed
on December 2, 2025
Posted by: HCrown
from Nevada
Love it so far. It’s cute as can be. Looks so elegant- compact and does not take up a lot of space.
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
on November 30, 2025
Posted by: Dan64
from San Pierre Indiania
Perfect makes a great cup of coffee nice and hot. C
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
1
HARD TO OPERATE AND TURNED ON BY ITSELF
on November 30, 2025
Posted by: Homero S
The On/Off button very difficult to operate..there should be a button to just turn on and off ....Also the single serve grind filter is tooo small to put coffee....had to reduce from 14 to 12 ounces to get a decent flavor of coffee. .YES..I read and followed all the instructions....the machine would not turn off ..had to unplug.... also after unplugging the warmer came on without me knowing ....i pressed the flashing brew button but to no avial..i.bought yesterday 11/29/2025 and returning today 11/30/2025....
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com