Customer reviews from bellakitchenware.com
Bella - 12-Cup Programmable Coffee Maker - Surf
Average customer rating
4.5
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
235
4 Stars
45
3 Stars
17
2 Stars
6
1 Star
12
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Bella - 12-Cup Programmable Coffee Maker - Surf
Customer Rating
4
A little difficult to understand
on January 11, 2026
Posted by: Shay P
The directions are not clear as to when it is on vs when it is off. It is on only when you see brew carafe/off.
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Great!
on January 11, 2026
Posted by: Terri B
Looks good!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
12 cup coffee pot
on January 10, 2026
Posted by: Pam J
Nice design. Uses 12 cup pot and kcup
Written by a customer while visiting bellakitchenware.com
Customer Rating
4
Having trouble
on January 10, 2026
Posted by: Holly J
It will not stop going into brew mode even though I turned off
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
3
Poor instructions
on January 8, 2026
Posted by: Frank C
They combined the brew carafe with the off button. There’s no way to tell from the manual if your coffee pot is off or in standby. What I pray to God is off is the Clock with the Brew carafe/off button blinking but of course I don’t know because the instructions don’t tell you
Yeah, all right
Yeah, all right
Response from bellakitchenware.comBy Customer Service, February 10, 2026
Hi There Frank! Yes, the button pulsates in standby mode.
If you have any additional questions, please email us more information at help@bellakitchenware.com Thanks so much! Bella Customer Service
If you have any additional questions, please email us more information at help@bellakitchenware.com Thanks so much! Bella Customer Service
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Compact
on January 8, 2026
Posted by: Sclark
from Oklahoma
I love this little coffee pot. It's lightweight and compact.
I would recommend this to a friend!
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Great coffee maker
on January 7, 2026
Posted by: Ryan R
This is an awesome coffee maker. Makes onto 12 cups or just a single cup which could
Be hot or ice
Be hot or ice
Written by a customer while visiting bellakitchenware.com
Customer Rating
5
Very nice
on January 7, 2026
Posted by: Shaelah B
Bella PRO Multibrew 12 cup drip & single serve coffee maker- oatmeal . It works fast and you can use k cups! Just a little difficult but once it fits right it’s great!
Written by a customer while visiting bellakitchenware.com