Hi! The product is gorgeous and everything, but I have been cooking something on high for a couple hours now and the food inside feels lukewarm and the meat doesn’t look like it is cooking.
Response from bellakitchenware.comBy bella customer service, January 28, 2026
Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellakitchenware.com Thanks so much! bella Customer Service
I used it for the first time and my roast and veggies were wonderful. The warming selection really did keep the food warm. I had a slow cooker in the past that a much heavier glass lid and I worried about the weight of the Bella lid, but it was great at keeping in the heat and liquids. I’m still working on the best way to wind the cord on the bottom. I also love the color purple.
I love the color so far. The lid is a bit lose. Packaging to protect it was amazing! Cooking my first dinner right after I followed instructions let see if it's yummy