Customer reviews from kitchenaid.com
KitchenAid - 1.7 Liter Electric Kettle - Empire Red
Average customer rating
3.6
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
2
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for KitchenAid - 1.7 Liter Electric Kettle - Empire Red
Customer Rating
5
Looks good in the kitchen
on October 11, 2025
Posted by: The Flash
from Calgary Canada
[This review was collected as part of a promotion.] We have been using this kettle daily for a month now. I love that I can select water temperature. It heats up quickly and when pouring my hand doesn't get touched by hot steam like my previous kettle.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Game changer!
on January 10, 2026
Posted by: WendyB14
from Vancouver, BC
[This review was collected as part of a promotion.] This kettle makes my life better. So glad I bought it. Why, you ask? I'll tell you. It's beautiful, it holds a lot of water, it boils quickly, and — best of all — it chimes to let me know the water has boiled. Total game changer, that last part. I get my cup of tea when I wanted it. I no longer forget about the kettle and change my mind when I remember an hour later. I also love that it's a bright, cheery red accent in my otherwise white-and-stainless kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Performance
on September 13, 2025
Posted by: Teadrinker2
from Kingston
[This review was collected as part of a promotion.] I am very pleased with the performance of this kettle, which heats water very efficiently. The major features (automatic shut off, swivel base, adjustable temperature) are helpful and function perfectly. The only reason I haven't awarded this product full stars is because the top doesn't always open when the catch release button is used. Sometimes, it is necessary to press a number of times before the lid opens, which is a little frustrating in a new product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Does it all and does it well.
on July 12, 2025
Posted by: Ivods
[This review was collected as part of a promotion.] Have had it for a few weeks. It’s fast, simple to use and I love the illuminated temperature setting control.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks good. Lid finicky
on September 7, 2025
Posted by: Angie2015
[This review was collected as part of a promotion.] I bought it a month ago. Great aesthetics. But the lid opening is no longer working properly and very finicky.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 8, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #793371, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice Looking
on November 19, 2025
Posted by: Difficult
from Milton Ontario
[This review was collected as part of a promotion.] I bought this a month ago and have to pry the lid open with my fingernail. kettle works great other than that. This is annoying. Tried to contact warrant but find it very difficult, no response. Still looking for a way to get a hold of warranty department.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA Social Care, December 4, 2025
Hello John! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your Review ID: 296140131 with a brief description of your concern. Take care! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor quality, cheap parts
on January 10, 2026
Posted by: Wmg222
[This review was collected as part of a promotion.] Lid starting sticking 3 days after we started using it.
Upon examination, issue was a very cheap match mechanism.
Returned and bought another brand.
Upon examination, issue was a very cheap match mechanism.
Returned and bought another brand.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 15, 2026
Hello!
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
We are so sorry to hear about your experience.
To help us investigate what happened and make things right, could you please send us a quick email with the following details?
Model number
Serial number
Your full address (including postal code)
Your Review ID #
Please email us at canadasocial@whirlpool.com when you have a moment.
Thank you so much for reaching out!
Warmly,
Teresa
Written by a customer while visiting kitchenaid.com