Customer reviews from kitchenaid.com.au
KitchenAid - 1.7 Liter Electric Kettle - Empire Red
Average customer rating
4.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for KitchenAid - 1.7 Liter Electric Kettle - Empire Red
Customer Rating
1
Looks are better than the works
on July 14, 2025
Posted by: suze191262
Gender:Female
I bought this kettle about a year ago, it worked well, then a month in, the button on the lid to open the lid to fill with water started sticking. We just learnt to not try an open the lid other than on a solid surface and it would open after about 5 attempts, now it takes up to 10 try's and occasionally I have given up and added the water through the spout. For the money, it is beyond disappointing and so very annoying, my husband wants to throw it away and buy a cheap and cheerful one. Poorest quality of any kettle I have purchased.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 20, 2025
Thanks a ton for your review. we really appreciate you taking the time! We’re genuinely sorry to hear about the issue you're experiencing, how frustrating. We highly value your feedback! It helps us improve and ensure our products meet the standards our customers deserve. Please reach out to our customer care team via 1800 990 990, we’d love to help sort this out and bring the joy back to your cuppa time! 🍵
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Best Kettle
on December 13, 2024
Posted by: Koko
Gender:Female
[This review was collected as part of a promotion.] An as avid tea drinker water temperature is super important. This kettle looks great and I can make sure my cups are brewed to the right temperature
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Excellent Kettle
on March 9, 2025
Posted by: Matias77
Gender:Male
[This review was collected as part of a promotion.] This is a fantastic Kettle, I have been look For a temperature control kettle, and this is by far the best. Quick to boil, very quiet and can heat between 70-100 degrees depending on tea you are having
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
3
Looks lovely but super annoying to open the lid
on April 11, 2025
Posted by: Anonymous
Gender:Female
I like a lot of the features of this kettle, and it looks lovely - the matte black is stunning - however opening the lid to put water in is always annoying, since the mechanism gets jammed and you have to press the button over & over again until it finally flips open. I would not buy this again.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 27, 2025
Hi Kate! We are thrilled to hear you love the look of the kettle! (matte black really is a stunner!) Did you know you could match your stylish tea and kettle with our iconic Stand Mixer and Variable Speed Blender also in our dreamy Matte Black 🙌
We are so sorry to hear that your Kettle isn't working how it's meant to be. We’d love to help make this right for you. Please reach out to us via the Contact Us page or give us a buzz on 1800 990 990 and we will brew you up a satisfactory resolution. 🫖😁
We are so sorry to hear that your Kettle isn't working how it's meant to be. We’d love to help make this right for you. Please reach out to us via the Contact Us page or give us a buzz on 1800 990 990 and we will brew you up a satisfactory resolution. 🫖😁
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Looks lovely
on April 28, 2025
Posted by: mel1974
Gender:Female
[This review was collected as part of a promotion.] Such a nice kettle. Looks very stylish
The only negative feedback I’d have is that sometimes the lid sticks when you press the button to open it
The only negative feedback I’d have is that sometimes the lid sticks when you press the button to open it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Kettle looks fabulous
on July 27, 2025
Posted by: HLKP
Gender:Female
[This review was collected as part of a promotion.] The kettle works perfectly and we love the little beep when it’s ready so we know when it’s boiled. Looks fabulous in the kitchen too
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
4
Excellent except for one annoying problem.
on August 16, 2025
Posted by: Davo08
Gender:Male
We really enjoy the features of this kettle except for one annoying fault.
Sometimes it take two or three pushes to close the lid and on three occasions the lid popped open whilst the kettle was boiling.
Sometimes it take two or three pushes to close the lid and on three occasions the lid popped open whilst the kettle was boiling.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Doesn’t have an annoying beep!
on August 27, 2025
Posted by: Morris
Gender:Female
[This review was collected as part of a promotion.] Temperature control is easy to use and it doesn’t have endless high pitched beeping which means you can use it at all hours without waking the household.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au