Customer reviews from Kitchen Aid
KitchenAid - 13-Cup Food Processor with Work Bowl - White
Average customer rating
3.5
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
10
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
6
65%of customers recommend this product.
(
13 out of
20)
Customer Reviews for KitchenAid - 13-Cup Food Processor with Work Bowl - White
Customer Rating
1
Terrible design of the bowl.
on February 26, 2025
Posted by: Timami
from New Jersey
The blade just damaged the bowl. It is very lucky that no one get hurt.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, March 3, 2025
Dear Timami,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288784466 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288784466 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
I like the compact design
on January 1, 2025
Posted by: Carol Ann28
[This review was collected as part of a promotion.] It takes him getting used to have used my old KitchenAid for so long 17 years to be exact and it takes some getting used to the new product, but I do like it
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Mix it up
on January 16, 2023
Posted by: Mix it yp
from Philadelphia
[This review was collected as part of a promotion.] I bought this about one month ago. It was a good value and it works well.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Broken latch after light use
on September 19, 2025
Posted by: Don Z
from California
The food processor itself is fine. It saw very little use over the two years we have owned it and had always worked well. The blade selection that it comes with is useful for a wide range of uses. I will say that it is not the easiest to clean, but I think that is the norm with food processors. However, like many others, the latch broke off the last time we tried to use it. While I understand that these parts will not last forever, the fact that it broke after only two years of very occasional use is very disappointing, especially when I have other KitchenAid products that have lasted decades.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, September 22, 2025
Dear Don Z, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#359589471 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
good luck getting help from anyone!
on December 9, 2022
Posted by: UNhappyPappy!
from Washington Il
[This review was collected as part of a promotion.] Bought it April 2nd 2022 used it exactly 2 times. Hub from motor housing not engaging with cup and handle. If you shove on it sideways comes up to speed and chops. But if you let it go slows to a stop. Called and wait time is 45 minutes never can get answers. Never buy a kitchen aide brand again!
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 9, 2022
Dear UNhappyPappy!,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 13 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#263845960 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 13 Cup Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#263845960 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Taller than expected
on January 19, 2024
Posted by: Sewinsuzie
[This review was collected as part of a promotion.] Works good, A but taller than I expected but it just fits where I need to keep it. Need to use it more. Good for dough making though.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great appliance
on October 15, 2022
Posted by: Kitt326272
[This review was collected as part of a promotion.] Bought this last year and cooking has been easy and simple ever since!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Makes cooking more doable!
on September 1, 2023
Posted by: MB10
from North Dakota
[This review was collected as part of a promotion.] I used to hate cooking dinner, mainly because of the excessive time it takes me to chop things up or prepare before the actual meal gets cooked, but now that I have my KitchenAid food processor I actually look forward to cooking dinner. I even plan my meals for the week around using it. It’s definitely a huge time saver. I wish I would have bought it long before I did, but I’m glad it’s here now.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid