Customer reviews from Kitchen Aid
KitchenAid - K400 1200W 56 oz. Variable 5-Speed BPA-Free Blender with Tamper, Milkshake - Matte Milkshake
Average customer rating
3.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
3
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for KitchenAid - K400 1200W 56 oz. Variable 5-Speed BPA-Free Blender with Tamper, Milkshake - Matte Milkshake
Customer Rating
1
Caught Fire After A Handful of Uses 🔥
on March 6, 2026
Posted by: Susie
from Pittsboro, North Carolina
So my blender, that I’ve used no more than 10 times since I’ve purchased it, couldn’t handle a simple smoothie mix. It started to smoke out of nowhere while blending and freaked me out. I turned it off and pulled the plug. It kept smoking, so I asked my husband to take it outside in case it had some sort of fire inside. It left the whole house smelling pleasantly like an electrical fire.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, March 9, 2026
Dear Susie,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #380916919 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #380916919 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Top Notch Customer Service
on March 3, 2025
Posted by: Renee in Idaho
[This review was collected as part of a promotion.] I bought this for myself as a birthday gift and I am so glad I did. A few months ago I accidentally mis-set the pitcher and it ruined the seal I contacted Kitchen-aid to purchase a replacement and was told I was still under warranty, however the pitcher was on back order. Fast forward 8 weeks and still no pitcher, I contacted Kitchen-aid again and instead of more waiting my entire blender was replaced! Amazing customer service!!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great buy!
on January 1, 2025
Posted by: Adanne
[This review was collected as part of a promotion.] Being using my kitchen Aid blender over a month now. Very easy to use!! Looks great on my counter top. Love the smoothie blending options. My smoothie comes out just the way I like it! One of my great buys.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great Blender!
on July 15, 2024
Posted by: Happy Blender
[This review was collected as part of a promotion.] We love this blender! It’s easy to use and is so quiet! Much better than our previous one of a different brand. Kitchen Aid is the best brand for blender!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Got Rusty
on November 17, 2023
Posted by: Ale1
from California
I bought mine a year ago and I love it cause it makes amazing smoothies but it started to get rusty on the bottom even though I keep it clean and dry and also sometimes it gets black stains from the rubber
what can I do?
what can I do?
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, November 20, 2023
Dear Ale1,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 275472143 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 275472143 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
It leaks and makes horrible noises
on August 24, 2023
Posted by: Vane121
from North Carolina
After only a few months of use it leaks and makes horrible noise. Waste of money.
No, I would not recommend this to a friend.
Response from Kitchen AidBy grosska, KASA, August 24, 2023
Dear Vane121,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 273040380 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 273040380 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Stong blender, quite noisy
on April 10, 2023
Posted by: Ljru
from Michigan
[This review was collected as part of a promotion.] We had ti return our first blender because the dial no longer worked, we just received our new one, it is definitely louder than original and the motor smells when it is running. It is not up to the old Ktchen Aid appliance standards.
No, I would not recommend this to a friend.
Response from Kitchen AidBy grosska, KASA, April 10, 2023
Dear Ljru,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 268406586 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 268406586 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Bad design
on December 19, 2022
Posted by: Dissatisfied too
After less than a year I am searching for replacement parts. We use the blender exclusively for fruit and veggie smoothies, 3-4 days a week. The base is powerful but the plastic carafe consistently leaks into the base and we find little bits of plastic on the counter after using it. Considering what we spent I am very disappointed—the cheaper brand I used before this one lasted much longer. At this point I’m debating whether to keep buying parts to fix it or just give up and go with another brand. I expected more from Kitchenaid, I’ve had my stand mixer for ten years and no problems.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 22, 2022
Dear Dissatisfied too,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid K400 Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#264297320 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid K400 Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#264297320 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid