Customer reviews from Kitchen Aid
KitchenAid - 2 Slice Programmable Toaster, 120V - Brushed Stainless Steel
Average customer rating
4.6 out of 5
4.6
(58 Reviews)
Open Ratings Snapshot
Rating breakdown 58 reviews
5 Stars
43
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
1
60%of customers recommend this product. 
(
3 out of 5
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 2 Slice Programmable Toaster, 120V - Brushed Stainless Steel
Customer Rating
2 out of 5
2
like finish
on February 28, 2026
Posted by: fast
VERY disappointed in the performance of this appliance. I have tried several settings with no success. The quality of this was dis appointing and have always been pleased with your products in the past.
Response from Kitchen AidBy KitchenAid Small ApplianceMarch 2, 2026
Dear fast,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#380363605 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Over 35 years
on January 21, 2026
Posted by: Cc27
from WY
We have been using a KitchenAid toaster similar to this product for over 35 years now. It still works like new. Thank you KitchenAid for procucing a trustworthy toaster. It has toasted thousands of loaves of homemade and store-bought bread. We've it!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Great Toaster
on January 10, 2026
Posted by: GH
Very good toaster. Consistent results and reliable.
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Excellent toaster
on January 9, 2026
Posted by: LB20
from Canton, GA
Very pleased with this toaster. Easy to clean, toasts very evenly, and the controls are very ergonomic and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2 out of 5
2
on January 5, 2026
Posted by: toaster
from Bozeman MT
The toaster is actually not toasting an entire piece of bread only parts of the bread.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small ApplianceJanuary 7, 2026
Dear toaster,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375260727 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Outstandihg product !
on December 30, 2025
Posted by: Tom76
i bought this toaster because of the ratings . NOT disappointed !
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Easy to use everyday!
on April 14, 2025
Posted by: swastikat_9645
[This review was collected as part of a promotion.] I’ve had the KitchenAid 2-Slice Toaster in my kitchen for a while now, and I can honestly say it’s one of those appliances I use almost daily and still love every time. From the sleek, classic design that looks great on my counter to the consistent performance it delivers, this toaster checks all the boxes. The extra-wide slots are perfect for everything from standard sliced bread to thicker bagels or homemade sourdough, and they toast evenly every time. One of my favorite features is the Bagel setting—it toasts the inside perfectly while just warming the outside so it’s never too crispy or burnt. I also use the Defrost function a lot with frozen waffles or bread, and it works like a charm without making anything soggy. The high-lift lever is surprisingly helpful, especially with smaller slices that would otherwise be tricky to grab. I love how intuitive and easy the controls are too—you can adjust the browning level just the way you like it. Plus, the removable crumb tray makes cleanup quick and painless. It’s sturdy, reliable, and looks great—honestly, I didn’t realize how much I’d enjoy using a toaster until I got this one. If you’re someone who appreciates functionality and style in your kitchen, I highly recommend it.
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
I love this toaster!
on April 7, 2025
Posted by: staceyl158_9250
[This review was collected as part of a promotion.] The design of this toaster is sleek yet classic. It works great and toasts bread perfectly! It doesn’t get very hot on the outside which I like for safety reasons.
Written by a customer while visiting Kitchen Aid
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