Customer reviews from Kitchen Aid
KitchenAid - 13-Cup Food Processor with Work Bowl - Empire Red
Average customer rating
4
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
15
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
3
60%of customers recommend this product.
(
9 out of
15)
Customer Reviews for KitchenAid - 13-Cup Food Processor with Work Bowl - Empire Red
Customer Rating
5
Great updates to a chef's tool chest
on December 9, 2022
Posted by: Gworth
from Acworth, GA
[This review was collected as part of a promotion.] My first food processor was a Braun and my second food processor was a KitchenAid. This is my third food processor and I am so glad I selected another KitchenAid. The new features are wonderful: You lift up to remove the bowl, there is a tidy tool holder that fits into the bowl, the lid is easy to remove and it is stable. The bowl and spindle on my previous KitchenAid cracked after using it regularly for many years. It has always been one of my go-to appliances for food prep.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
None
on September 18, 2024
Posted by: Diana M.
[This review was collected as part of a promotion.] I returned it the same day I received it. Base is way too big. Did not fit under my counter. Food feeder cup is much smaller than my previous kitchen aid empire red processor. No refurbished one available either. When my coffee maker died it was the same situation. Only have big stand mixer & blender (also on its way out) left. Why no more Empire Red??? Pretty soon I’ll have everything Kenmore. It comes in Red and not far off from the Empire Red. What a shame. No improvement that I can see and cheaply made at that!!!!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great product.
on August 25, 2021
Posted by: Leo85
[This review was collected as part of a promotion.] Got this last month and have been really helpful with the chore.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Very awkward to use for basic food processing
on January 2, 2024
Posted by: Seasoned home cook
from Maine
I received this as a Xmas gift after wanting/needing to replace my Cuisinart FP that I had had for years. I was so excited to receive the 13 cup KA. However, upon first use I’m not sure I like it. The storage thing with all the parts is a good idea to keep everything tidy, but I feel like I’m missing something when putting the pieces together for basic food processing. It took 3 separate parts just to get ready to use it. The blade is sitting so high off the bottom of the bowl how will it ever get ingredients down in the bowl mixed? What am I doing wrong? Also putting the blade in-be careful this thing is razor sharp. I sliced my finger. I’m a seasoned cook and very comfortable in the kitchen and using gadgets. This feels cheaply made, cumbersome to use and I’m not sure it will get the job done. I’ve been trying to add photos to show how high the blade sits, but site won’t let me upload them.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 4, 2024
Dear Seasoned home cook,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276918279 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276918279 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Dicing blade not included in 13 cup food processor
on March 21, 2024
Posted by: Doris M
from Virgini
Doesn't come with dicing blade. I am unable to comprehend as to why they didn't add a dicing blade to the set
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Great, until it wasn't.
on December 27, 2023
Posted by: Mike149
from Pennsylvania, US
Lovely food processor until the plastic lid broke and can't be replaced. Clear plastic lid snapped at the latch.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 4, 2024
Dear Mike149,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276706400 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Food Processor. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276706400 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
missing something
on December 30, 2022
Posted by: Karen45
from Hood River, OR
[This review was collected as part of a promotion.] While I was reading the operating instructions, I discovered the chopper attachment was not included in my product. I was disappointed and tried to order the chopper attachment as a stand alone item and see that it is not available.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to use
on September 5, 2024
Posted by: Miss Kittu
from Georgetown, Ohio
I really like the way the top opens. It is very easy to use.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid