Customer reviews from ATT.com
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (AT&T)
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
12
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
2
75%of customers recommend this product.
(
12 out of
16)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (AT&T)
Posted by: 0011
Verified Purchase:Yes
DOA......phone did not work
Written by a customer while visiting ATT.com
Customer Rating
2
The Flip is a Flop
on July 27, 2025
Posted by: NYCI
This was my first flip phone and I am not going to keep it because I am afraid it will break easily. It's not sturdy enough for long term use. I have and still will use my s20 fe for now. Too bad I will have to lose out on $55 because I opened the packaging. Which makes no sense but that is what the rep told me. I was due for an upgrade so that is why I got it. Not worth the stress for me because I can see this won't last long at all.
No, I would not recommend this to a friend.
By Samsung, July 28, 2025
Hi NYCI, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand wanting to feel that you have made a good investment in a device that will keep up with your usage habits for a prolonged period of time. This device has been extensively stress tested to be opened and closed throughout the day for years. We also have a great article available online to help our customers transition from standard form to these unique devices titled "Care for your Samsung foldable phone". Our team of experts is also available through chat to answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: B Fadel
from ROME, NY
Verified Purchase:Yes
Did not like at all. I sent it back & kept my Z Flip5. Very different, but it wasn't the phone for me. I tried to like it, just couldn't. Wider & actually felt awkward in my hand. Phone felt like it would shatter, even with a good case on it if dropped. My Z Flip5 has a good case on it & dropped multiple times not one mark or anything. Im sorry Samsung, but definitely needs to have a more rugged material & wider is not always better.
No, I would not recommend this to a friend.
By Samsung, August 14, 2025
Hi there B Fadel, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important the comfortable feel of your device, and the durability of your device are to you. The Samsung Galaxy Z Flip7 has been extensively stress tested for durability, and we have a great article to help you ensure the durability of your device titled "Care for your Samsung foldable phone". We also have our team of experts available any time you have questions about your Samsung products through chat. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
5
A full fledge flagship phone, fits into a pocket!
on July 30, 2025
Posted by: OriginalRocket
from Chicago, Illinois, USA
Verified Purchase:Yes
Amazing phone! Finally back to flip style phone since my Razr days 20+ years ago. I love how it folds compact, yet opens to a VERY big useable standard phone. I can finally fit a big phone in my pocket, or store it on my motorcycle!
It is certainly not a gaming phone, nor is it a powerhouse monster, but it works great for normal day to day activities and tasks, even DEX is nice and usable!
Hinge redesign seems much better thank the flip6. And so does the smoothness of the screen. Time will tell how it holds up.
BUT the front screen can be made to run 95% of everything. No need to open the phone. less wear and tear, and possibly longer battery life.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Indianapolis, IN
Verified Purchase:Yes
All was great till I got my first bill an seen that I was being charged for the new device before I had ever received it along with being continue charge of old device.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: The Fresh One
from Louisiana
Verified Purchase:Yes
Phenomenal thus far - surpasses the flip 6 by long! Looking forward to the same reliable wear and durability Samsung is know for!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: TRowland
from Alabama
Verified Purchase:Yes
Love the phone but need more app on cover screen
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, August 20, 2025
Thank you for your feedback! We’re glad to hear that you love your Galaxy Z Flip 7. We understand that having a wider range of apps available on the cover screen is important for a smooth user experience. Keep an eye out for software updates as they often include improvements to cover screen functionality!
Written by a customer while visiting ATT.com
Posted by: SandyJG
from Southern NJ
Verified Purchase:Yes
Love the Flip 7, went from 4 to 7. Big upgrade. Slimmer and touch screen is much better. Love the screen when closed. Great upgrade for me.
I would recommend this to a friend!
Written by a customer while visiting ATT.com