Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,915 Reviews)
Open Ratings Snapshot
Rating breakdown 2,915 reviews
5 Stars
2,242
4 Stars
489
3 Stars
108
2 Stars
32
1 Star
44
84%of customers recommend this product. 
(
196 out of 233
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Love it!! Old school feel
on March 26, 2026
Posted by: Morelkme
[This review was collected as part of a promotion.] As we age so does a desire to have a phone that's easy, sleek, comforting but looks and use is modern. I have found my forever phone. The added bonus allows me to fold it in half and it slides perfectly into my pocket or purse. The cover is difficult to find so make sure you can get one, because you will definitely drop it a few times I think because of the sleek design, that's not usual.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new flip 7
on March 26, 2026
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great phone. We upgrade every other year. We've had flip phone since beginning. We wish price was better or trade in was better and older phones were accepted.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Some of the best features!
on March 26, 2026
Posted by: itzPineApplesz
[This review was collected as part of a promotion.] I love how you can fold the fold and take pictures as well as take them while the phone is completely closed.
The translation feature where u can speak back and forth while it translates to your language while having a conversation back and forth is dope too!
The AI feature when taking n photos are amazing. The way it can make it look like you didnt cut anything out of the pictures is crazy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever
on March 25, 2026
Posted by: Starscream23
from Byron George
Expertise:Intermediate
I purchased my phone because of the compact folding design, portability and viewing screens. In addition, during time of purchase, blue was the only choice available at the store. Black could be ordered but I was determined to leave with a phone that day, so, blue was my choice. I am glad that I did! I also purchased the protective cover in the same color and ordered a protective screen cover, as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 25, 2026
Posted by: LovemyFlip7
[This review was collected as part of a promotion.] I use my Samsung Flip 7 for calling, texting, and communicating with family and friends - and they all work great. I also create images and PDF using AI. I don't go without my phone, I use it with tap pay where it is allowed. I am a Samsung fan and I did try the Motor Razr 2025 because the Flip 7 was out of stock and guess what...it just wasn't for me. So glad my phone company finally got the Flip 7 back in stock.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip 7 perfection
on March 25, 2026
Posted by: LYDIA26
[This review was collected as part of a promotion.] The flip 7 is the perfect cellphone to have is discreet, stylish, fashion and super comfortable. Features and speed it on point. AI make it a 100/10 because this respond time is even faster. It the best purchase I made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The hinged middle seems fragile
on March 24, 2026
Posted by: Juleen
[This review was collected as part of a promotion.] School and work device usage to calender and alarms.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 25, 2026
Hello Juleen, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are able to take care of your school and work needs with your device, and keeping up with your calendar and being on time during the day. We have provided a link to an article to help you ensure the durability of your device for prolonged usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I don't see what the hype is all about
on March 24, 2026
Posted by: Notlovinit
[This review was collected as part of a promotion.] I use my zFlip7 for EVERYTHING! Work and recreation use it does ok, however, I have had several issues with the screen (green background), and now a random white line appearing and growing on the side of the screen. Despite having Samsung Care Plus, taking this phone to an "authorized " repair like UBreakIfix, is a complete joke and waste of time. Samsung AI customer service, isn't a benefit either, considering if you have already had a screen replacement, and the phone is still messing up, they can't authorize for a phone replacement. Now, my last option is having to mail my phone to Samsung for them to evaluate, and hopefully replace. I have always loved and owned Galaxy phones, but after what I have had to deal with this one, probably never again. This phone needs an upgrade with a privacy screen and to not have to feel the crease in the flip.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 25, 2026
Hello Notlovinit, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frustrating it is when your device is not operating as intended or expected, and you are struggling to get the necessary repair for your device. We have provided a link to the Samsung Support Team if you have questions about your repair as the process proceeds. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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