Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,911 Reviews)
Open Ratings Snapshot
Rating breakdown 2,911 reviews
5 Stars
2,239
4 Stars
488
3 Stars
108
2 Stars
32
1 Star
44
84%of customers recommend this product. 
(
196 out of 233
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Lovely phone very cool features love it
on May 25, 2026
Posted by: Madlove
[This review was collected as part of a promotion.] It's really nice and i had a z flip long ways too and the screen broke so im hoping to have longer life with this one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I love this phone but!
on May 25, 2026
Posted by: Armydoc12
[This review was collected as part of a promotion.] I'm a Samsung Ecosystem loyalist.
My watch my tvs watches buds and tablets are all Samsung.
This phone is great and the features are superb but the battery is absolutely horrendous.
It will not last 3/4 of a day and mind you I don't play games or such on my phone. Just phone texting and browsing.
Makes me sad to have to say that but it's a fact.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 29, 2026
Hey Armydoc12, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are happy with the overall usage and capabilities of your device. We have provided links to a few resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 25, 2026
Posted by: Babs12
[This review was collected as part of a promotion.] I am an elderly woman with disabilities , and I love my galaxy flip 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on May 25, 2026
Posted by: PixyRosa
[This review was collected as part of a promotion.] I love this phone so much! It is so easy to use, light, small enough to slip into any pocket, and has a very user friendly experience. It's very widget friendly and I can use it easily whenever I have an emergency. The style is super cute and takes me back to the awesome y2k style of that time period. The Galaxy AI is super diverse in what to use for my art projects, understanding my surroundings faster, and search up things much faster.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun and powerful
on May 25, 2026
Posted by: Joonya
[This review was collected as part of a promotion.] This phone does it all. With Galaxy AI it works super well, battery last the entire day and it's fun to play with and fold. In addition, for great iny pocket. Its my 3rd galaxy flip phone and I never want to change.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features on this phone!
on May 25, 2026
Posted by: Kkzza77
[This review was collected as part of a promotion.] I use my galaxy for work, personal, streaming, and music. Everything! #GALAXY AI
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Problems with main screen since purchased
on May 25, 2026
Posted by: Rtlori
[This review was collected as part of a promotion.] Can't even use the phone. Main screen will not come on. Terrible
Galaxy Ai is cool
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Rtlori, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and needing the device to operate as intended. We have provided a link to the Samsung Support Team to assist you in working towards a resolution for the experience you mention with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Z Flip 7
on May 25, 2026
Posted by: WhitRAW
[This review was collected as part of a promotion.] Galaxy AI is good. Phone itself without a case is exposed to probable damage but also the edge of the screen is so sensitive it's hard to handle without triggering something. Additionally, the screen is small and the keyboard complicated to use quickly.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi WhitRAW, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day for so many different tasks. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided links to the complete manual and the Samsung Support Team to assist with aligning the settings of your device to your preferences including the keyboard settings, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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