Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(2,558 Reviews)
Rating breakdown 2,558 reviews
5 Stars
1,975
4 Stars
419
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product.
(
195 out of
229)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Customer Rating
5
Seriously the most fun and easy phone layout
on June 4, 2026
Posted by: CurlyAvie
[This review was collected as part of a promotion.] I love being able to make my phone look exactly how I want, and the Galaxy Z Flip 7 is perfect for that. The big cover screen lets me change up my wallpapers, widgets, and color themes whenever I feel like matching my outfit or mood.
Aside from looking great, it is just really easy to use. Having Galaxy Z Flip 7's Galaxy AI built into the system makes it super simple to reply to messages or check my calendar for work and school without even unfolding the phone. It is smooth, intuitive, and just fun to use every day. If you want a phone that is simple to navigate but still lets you be creative, this is definitely it.
Aside from looking great, it is just really easy to use. Having Galaxy Z Flip 7's Galaxy AI built into the system makes it super simple to reply to messages or check my calendar for work and school without even unfolding the phone. It is smooth, intuitive, and just fun to use every day. If you want a phone that is simple to navigate but still lets you be creative, this is definitely it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and convenient
on June 5, 2026
Posted by: Flipme
[This review was collected as part of a promotion.] The Flip 7 is great. I like the folding style. I wanted a phone that is small enough for any pocket and this is perfect. The Galaxy AI features are fantastic. I find myself using AI more and more. It's not just asking questions. Recently I was planning a cross country camping trip. I used Galaxy AI to plan the route, find convenient campgrounds on the route that meet specific criteria. It gave me how far to travel each day to stay on schedule and additional sights to see along the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Two cracked screens upon opening
on June 5, 2026
Posted by: Jeff
from Wisconsin
Durability issues for me on this phone. Cracked my screens one day on each upon opening. After having two Flip 7s crack at the fold, i decided ive had enough. I had phone protectors on them both and both cracked when i opened them up. Two cracked screens in 5 months. When they crack, the inside screen locks up and you cannot use it. You can only use the outside display screen. It could just be easy to say that i am rough on my phones but these are the only two phones i have ever cracked screens on since i purchased my first cell phone in 1995. I absolutely loved this phone and like the idea of a smaller phone in my pocket but i cant take the headache process of getting a new phone again. You had better have an old phone handy for transferring all your contacts and apps over too because when this screen cracks, you will be unable to transfer anything over since the screen is frozen.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 8, 2026
Hey Jeff, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you best protect this unique design. We have also provided a link to the Samsung Support Team if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice size!
on June 5, 2026
Posted by: 123479376925
[This review was collected as part of a promotion.] Use phone as a computer. Fits into smaller purse easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the flexibility of my phone, so adaptable.
on June 5, 2026
Posted by: Flowergirl
[This review was collected as part of a promotion.] Galaxy Z Flip 7 — Pocket Powerhouse
Running a research lab means I'm always mobile, and Galaxy AI on my Z Flip 7 keeps me locked in without the bulk. Flex Mode is my secret weapon—half-fold it on a bench, fire up a video call, and let Live Translate handle international vendors while my hands stay free for notes. AI call summaries in Samsung Notes catch action items I'd otherwise miss.
FlexCam changed how I document work. Prop it anywhere, shoot hands-free, and let Galaxy AI Generative Edit clean up messy backgrounds. The cover screen preview means my lab partner finally stops asking "did you get it?" Nightography captures fluorescence shots with clarity I didn't expect from something this thin.
For downtime, I Flex Mode stream lectures—top half video, bottom half controls. Gaming? Snapdragon 8 Elite pushes Genshin at high settings without cooking my hands. The 6.7" AMOLED is gorgeous for films, and adaptive 120Hz keeps everything smooth.
Daily life got smarter too. Cover screen triages Slack without unfolding. Circle to Search pulls compound data from documents instantly. Samsung Health AI actually nudges me to breathe before I realize I'm stressed. IP48 rating means rain during runs isn't a panic moment.
Battery lasts my 12-hour days. The hinge feels solid—I stopped babying it after week one.
This isn't a novelty foldable. Galaxy AI makes the form factor meaningful . It's a full flagship that actually fits in my pocket. Essential, not experimental.
Running a research lab means I'm always mobile, and Galaxy AI on my Z Flip 7 keeps me locked in without the bulk. Flex Mode is my secret weapon—half-fold it on a bench, fire up a video call, and let Live Translate handle international vendors while my hands stay free for notes. AI call summaries in Samsung Notes catch action items I'd otherwise miss.
FlexCam changed how I document work. Prop it anywhere, shoot hands-free, and let Galaxy AI Generative Edit clean up messy backgrounds. The cover screen preview means my lab partner finally stops asking "did you get it?" Nightography captures fluorescence shots with clarity I didn't expect from something this thin.
For downtime, I Flex Mode stream lectures—top half video, bottom half controls. Gaming? Snapdragon 8 Elite pushes Genshin at high settings without cooking my hands. The 6.7" AMOLED is gorgeous for films, and adaptive 120Hz keeps everything smooth.
Daily life got smarter too. Cover screen triages Slack without unfolding. Circle to Search pulls compound data from documents instantly. Samsung Health AI actually nudges me to breathe before I realize I'm stressed. IP48 rating means rain during runs isn't a panic moment.
Battery lasts my 12-hour days. The hinge feels solid—I stopped babying it after week one.
This isn't a novelty foldable. Galaxy AI makes the form factor meaningful . It's a full flagship that actually fits in my pocket. Essential, not experimental.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My most favorite phone ever
on June 5, 2026
Posted by: BadassBitz
[This review was collected as part of a promotion.] Galaxy ai is so much fun to play with and explore things. My Samsung Z flip7 is so much fun. I love the front screen and the phone is slim and compact. The camera is amazingly clear and crisp pictures. I love my Z Flip
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable Phone
on June 6, 2026
Posted by: Stevetreaaron
[This review was collected as part of a promotion.] I have the flip phone and have dropped this phone (with case) so many times. Not a crack or scratch in sight! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best for us oldies but new!
on June 6, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I was sold at the mere fact that it folds and fits perfectly in my pocket, purse or while driving. I have gotten so many ppl asking me about my phone when out in public. On top of what it does I like the fact that I can open it and it transforms like a full phone with smart features like any of the smart phones with full screens.
Value
5
Written by a customer while visiting Samsung US