Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,553 Reviews)
Open Ratings Snapshot
Rating breakdown 1,553 reviews
5 Stars
1,266
4 Stars
217
3 Stars
39
2 Stars
17
1 Star
14
87%of customers recommend this product. 
(
115 out of 132
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Not just a fad
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Have had the flip 5, I was very excited to get the flip 7 because of the upgrades made. The 5 felt pretty good but was lacking in some power. The new 7 with the better processor, more ram and better camera have made me happy since I got it.
The phone itself fits so cometably in my pocket and hand that I really can't see myself going to back a normal brick or candy bar style phone.
I'm really looking forward to seeing what happens with this technology in the future. I'm expecting lots of good things out of Google AI in the future as well which will only make this incredible device even better .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My introduction to foldable screen phones
on December 5, 2025
Posted by: StarryNomad94GPG
[This review was collected as part of a promotion.] I wanted to upgrade from my budget pixel 8a and missed my old Samsung galaxy so I decided to research newer Samsung devices. I've never been one for what I think are fads or gimmicks, but the more I researched foldable phones, the cooler I thought they were. In the end I decided to try out this years Flip7 over the Motorola Razr due to my familiarity and trust with Samsung, as well as their parity/competitiveness with other companies. I love my new phone as it is able to handle the things I need it for as well as AI assistance for things I need help with. Galaxy AI helps me set up pictures as well as wakes me up with a morning brief and Playlist, which is a neat feature. A couple of weeks into owning this phone and I'm glad I came back to Samsung for my mobile needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very compact and extremely functional.
on December 5, 2025
Posted by: Horsewhisperer8
[This review was collected as part of a promotion.] I use this device for multiple apps, very functional and compact.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my z flip
on December 5, 2025
Posted by: Joeeeey
[This review was collected as part of a promotion.] I recently got the Samsung Galaxy Z Flip, and I can honestly say I love it! This phone has completely changed how I use my smartphone.
**Cool Design**
First off, the design is amazing. When I open it up, the 6.7-inch screen is beautiful. Everything looks so clear and colorful! When I close it, it’s small and easy to carry around. I get compliments on it all the time!
**Awesome Flex Mode**
One of my favorite features is Flex Mode. I can set the phone at an angle and use it for video calls without holding it. This makes it so easy to chat with friends while I do other things. I also love watching shows this way—it feels like I have my mini theater!
**Great Camera**
The camera is another standout feature. Taking selfies is super easy because I can see myself on the cover screen. The photos turn out great, even in low light. I love capturing moments with my friends and family!
**Fast Performance**
The Z Flip performs really well. It runs smoothly, whether I’m texting, browsing the web, or playing games. I’ve never had any slowdowns. Plus, the battery lasts all day, which is perfect for my busy life.
**Smart Features**
What I really appreciate is how smart the phone is. The Galaxy AI learns my habits and suggests apps and settings that work best for me. It makes using the phone feel personal and intuitive.
**Final Thoughts**
In conclusion, I can’t recommend the Samsung Galaxy Z Flip enough. It’s stylish, fun to use, and packed with features that make my life easier. If
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 5, 2025
Posted by: lovezflip7
[This review was collected as part of a promotion.] Using Zflip 7 made it more convenient. The folding screen has become easier than before. It's nice that the screen doesn't change even after opening and closing it a lot. Even after using the phone for a long time, there is no hot sensation. However, I can feel a hot sensation when charging. It's more convenient to use because it's been upgraded compared to the Zflip series I used before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Z Flip 7
on December 5, 2025
Posted by: ZionReigns12
[This review was collected as part of a promotion.] I love my Samsung phone as I've been purchasing Samsung products over 15 years... My phone is life a little computer as well as video camera. The flexibility of talking on the phone as well as playing games, sending money via bank account and checking email simultaneously is a PLUS!!
I love all my Samsung products as they're all "Smart" and interactive with each device. I have 2 televisions, one phone, a tablet, chrome device and will be purchasing a refrigerator soon.
I love ALL things Android and Samsung is synonymous with same.
As long as Samsung and I exist in this realm, I'll be forever a loyal customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I adore this product!
on December 5, 2025
Posted by: plumbum
[This review was collected as part of a promotion.] I love the Galaxy AI! I also adore the flipping and the customization so much. My favorite phone of all time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nice phone but not made to last
on December 5, 2025
Posted by: Tankdaman
[This review was collected as part of a promotion.] Well, this phone was great at first, the galaxy ai was interesting, phone was decent, then the problems came, ive sent it back twice in the few months I had it, one time it was fixed amd then the second time they said it was out of warranty and wouldnt be fixed due to drop damage, when they sent it back, they had a arrow pointed at a piece of glue that whipped right off. Now I got limes down my hinge and samsung not honoring their warranty. Phone keeps getting lines down the fold of screen and other issues so buy at your own risk
Value
2 out of 5
2
Response from Samsung USBy R&R TeamDecember 9, 2025
Hi Tankdaman, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how disappointing it can be when you have a device that is not aligning to your expectations in durability. We have provided a link to an article to help you best care for your device. We have also shared links to the Samsung Support Team and your warranty information if you want to discuss this matter further and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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