Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(1,555 Reviews)
Rating breakdown 1,555 reviews
5 Stars
1,268
4 Stars
217
3 Stars
40
2 Stars
17
1 Star
13
87%of customers recommend this product.
(
116 out of
134)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Customer Rating
3
Great phone but their can be improvments.
on October 10, 2025
Posted by: Jaides
[This review was collected as part of a promotion.] I have no issues with this phone, and the build quality is way better than my older Z Flip, which was the Z Flip 4, but there can be bigger improvements. With One UI 8, I have experienced minor bugs that can sometimes be annoying. For example, my Google Messages keeps retyping the last word that I have sent, and when I'm trying to crop an image on gesture mode, it keeps pulling up my back button, but other than that, this phone is great. It just needs more work on the software side, and the last thing I want to complain about is Samsung DeX. The update to DeX is fine, but I can't find a way to make my apps full screen, which makes playing games on DeX somehow worse.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Jaides, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the updated design of this device, and that you are overall finding it to be good for your needs every day. We have provided a link to the Samsung Support Team to assist you with the messages and other instances of slight glitches you mention experiencing with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Workhorse
on October 10, 2025
Posted by: JudyKay
[This review was collected as part of a promotion.] We've been using the flip phones for years now and this flip phone 7 is proven to be a real workhorse. It gets open and closed and opened and closed repeatedly day in and day out and never a flaw never a crack in the screen nothing. It's very responsive and easy to use and very customizable on the front screen. Don't forget that built-in Galaxy AI is a big helper
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Make the switch
on October 10, 2025
Posted by: CauldronCrumbs
[This review was collected as part of a promotion.] I finally switched back to Samsung after a few years and this is by far my favorite phone I have ever had. From the cover screen and being able to use my apps without opening my phone is a game changer! Using the Kindle app on the cover screen is my entire personality, its so easy to hold and flip through the pages without needing to actually open the device. Galaxy AI has also been wonderful in helping with book recommendations! I can tell it the last few books I read and it gives me suggestions that fit the vibe! Overall, this phone is so user friendly, and an absolute necessity for anyone looking for a cute yet ultra functional phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is really cool but the screen is somewh
on October 10, 2025
Posted by: TheEvan
[This review was collected as part of a promotion.] Overall I would say that the phone is really cool. Being able to flip the phone open is really quite awesome and it is a good conversation starter. My only issue with the phone is that the screen can get dimples really easily which isn't great. Luckily they offer a free screen protector replacement within the first year. The Galaxy AI features are pretty useful but somewhat hard to access.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love reading on this screen!
on October 10, 2025
Posted by: DamonW
[This review was collected as part of a promotion.] I have to do a lot of reading in my line of work. Being able to open up a PDF with the dual screen and read an enlarge it to a nice size is amazing. It's like holding a book in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device!
on October 10, 2025
Posted by: Mfrederick
[This review was collected as part of a promotion.] I had several earbuds but this it the best ear dub I have. The richness is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An innovative approach to a modern phone.
on October 10, 2025
Posted by: Unholymoose
[This review was collected as part of a promotion.] I was skeptical of buying this phone but I got a really good promotion through my phone company. with that said, The phone overall has been very enjoyable The features make me happy including the Google AI news in the mornings and daily reports. One of my favorite features is holding it in half and playing movies on it while I'm doing other stuff. It's great on media, works amazing, and is overall been a great phone so far.
Value
5
Written by a customer while visiting Samsung US
Posted by: JHYN
from MARYLAND
Expertise:Intermediate
Verified Purchase:Yes
Due to a glitch between Samsung and T mobile during the check out procedure, if went through a lot of trouble to figure out how to send the trade-in device. Talked several time with Samsung customer care as well as T mobile customer care. Finally, I sent in trade-in device. Therefore, I could not enjoy the new phone during that time. Overall, the phone is much better than expected in its design and function. I am trying to figure out step by step all the functions. Very exciting.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US