Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(1,557 Reviews)
Rating breakdown 1,557 reviews
5 Stars
1,270
4 Stars
218
3 Stars
39
2 Stars
17
1 Star
13
87%of customers recommend this product.
(
118 out of
136)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Posted by: jack
from houston，tx
Verified Purchase:Yes
It gets hot easily and freezes frequently, which is very disappointing. If I had known this, I would have chosen the s25 or waited for the s26 to be released.
No, I would not recommend this to a friend.
Features
3
Response from Samsung USBy R&R Team, September 23, 2025
Hey Jack, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you resolve your frustrations. We have provided links to articles to help you with the temperature and freezing you mention experiencing with your device. We have also shared a link to the Sasmsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jaeh
from Los angeles Ca
Expertise:Intermediate
Verified Purchase:Yes
Good Phone so far. Currently pho e is sturdy and functional.
I would recommend this to a friend!
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Bert
Verified Purchase:Yes
Great phone, clumsy purchase Had to cancel return 1st unit and start over. a great deal of wasted time.
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY FLIP 7
on September 22, 2025
Posted by: heatinzi1971
[This review was collected as part of a promotion.] I absolutely love my new Flip 7. I had the Flip 5, but the Flip 7 is a lot better.
The GALAXY AI is definitely AWESOME!
The GALAXY AI is definitely AWESOME!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ability to fold!
on September 22, 2025
Posted by: Killermiller1914
[This review was collected as part of a promotion.] The ability to fold the phone and stick it in my back pocket and not worry about is out of this world! And you can fold it on your clothing and use the flashlight is super handy! 10/10 will buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 22, 2025
Posted by: Will223
[This review was collected as part of a promotion.] This phone is by far the best one yet. They really improved the camera and battery life. Very impressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute beauty
on September 22, 2025
Posted by: remoking
[This review was collected as part of a promotion.] Ive had Z flip from 4 and I recently upgraded to Flip 7. The performance of the phone and battery is outstanding. The camera quality is great and sound systems are terrific.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement
on September 22, 2025
Posted by: SamsungLVR35216
[This review was collected as part of a promotion.] There are some definite quality upgrades in this model from the screen to apps, everthing seems more user friendly and higher quality.
Value
5
Written by a customer while visiting Samsung US