Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,558 Reviews)
Open Ratings Snapshot
Rating breakdown 2,558 reviews
5 Stars
1,975
4 Stars
419
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product. 
(
195 out of 229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Galaxy z flip 7
on December 30, 2025
Posted by: Courtni
Verified Purchase:Yes
Love my phone and all that it does. I think it's my best phone ever.
Response from Samsung USBy R&R Team, December 31, 2025
Hi Courtni, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are loving your new phone, and are finding it to be the best you've ever had. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip 7
on January 4, 2026
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
At first I did not like all the redundancy
and all the many settings and unneeded apps. After some time I learned all it will do.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 13, 2026
Hello there Jane Smith, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that after a bit of a learning curve you are pleased with your device. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features add price.
on January 26, 2026
Posted by: Richy01
This phone to me is everything a phone should be. You can't beat the size or the power. Don't think about it, just buy it.
Response from Samsung USBy R&R Team, January 27, 2026
Hi there Richy01, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with your device, and finding the size to be so ideal. We have provided links to resources to help you fully explore your new device, align the settings to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Handy not combursome.
on January 27, 2026
Posted by: Deej
from Iowa
Compact. Full featured. 24hr battery. Display easy to read. Works well for hearing impaired. Worth the money
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2026
Hey Deej, thank you for your feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear how pleased you are with the usage and battery life of your new device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is
on April 8, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I love the camera quality. I like how i can use the phone to take selfies and still have a whole body picture taken. The samsung galaxy AI is great. I am still figuring out what bixby can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zflip7
on April 10, 2026
Posted by: Manny
Verified Purchase:Yes
Front screen will crease after couple weeks. Otherwise good phone.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, but not perfect
on April 19, 2026
Posted by: Daddycliff
If you can strengthen the cable that connects the two halves so it doesn't snap after opening and closing a number of times, I would consider this phone for my next purchase.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Get dead pixels after 6 months
on May 9, 2026
Posted by: Chany
from Houston
Expertise:Intermediate
The Samsung Z Flip's durability leaves much to be desired. Within just six months of use, many units develop dead pixels and dark spots at the fold — a critical flaw for a device built around its folding mechanism. Compounding the issue, Samsung's warranty support has been consistently disappointing, with screen replacements under the standard one-year manufacturer warranty proving difficult to obtain.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 11, 2026
Hey Chany, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when your device is not meeting your expectations in durability. We have provided a link to an article to help you with the pixels you mention. We have also provided links to the Samsung Support Team to assist you with any additional options and your warranty information for reference. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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