Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(2,481 Reviews)
Rating breakdown 2,481 reviews
5 Stars
1,920
4 Stars
405
3 Stars
91
2 Stars
28
1 Star
37
86%of customers recommend this product.
(
193 out of
225)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
1
Junk
on May 23, 2026
Posted by: Mikey
Phone has many flaws.have to restart often due to text after sending still in chat box keyboard does what it wants letters are never accurate.camera sucks and overall slow
Response from Samsung USBy R&R Team, May 27, 2026
Hi Mikey, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with apps not operating as intended, camera features, and maximizing the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 7 Size
on May 26, 2026
Posted by: SamsungSue
[This review was collected as part of a promotion.] I bought this phone because of size to fit in my pocket. I lost nothing by making the change. Love the Z Flip 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy ZFlip7 8 month review
on May 31, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I think I've had a good run with this phone I've used it for almost a year and I rarely use the Ai feature. The phone is very beautiful and is a great piece of tech. I wanted to trade this for the fold because once you get used to the multiple application use the screen size becomes a constraint. I love the bold colors of the display and the light weight in my pocket. It's also very durable. Everything is very well thought out and refined. I have the same issues with this phone I've always had with android devices. The tap/touch isn't what Id like it to be and the spell/check needs to revisit the 6th grade. I bought this phone thinking it's finally got all the feature I've wanted. Fortunately, the phone is far more capable of such features, but maybe something is holding you people back. Not sure but this is my honest opinion.
I hope my extreme honesty doesn't jeopardize my chances to win 50 bucks, more importantly my intent to get a better product from a world class company. Overall the product is very nice. I'd like to try the hueawei phones in comparison. How the heck is the best ever scared of competition? I thought it didn't exist?
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We are pleased to hear that you've been happy with the usage and design of your device. We have provided a link to an article to help you with the responsiveness of your display at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Facebook
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great watch to use with your phone
on July 30, 2025
Posted by: MaffiosoG23
[This review was collected as part of a promotion.] I love using my watch to talk on the phone and message people plus yu can control your music off of it
Value
4
Written by a customer while visiting Samsung US
Posted by: Warinthon
from Wayne,PA
Verified Purchase:Yes
Best Z flip yet.I know that Samsung will make the flip 8 even better and 9 and so on.Thank you Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your kind words about the Galaxy Z Flip7, Warinthon! We love that you think it’s the best Z Flip yet. We also can’t wait to show you what we have in store in the future. Your Hatsune wallpaper looks amazing by the way, and it’s awesome to see creativity shine in our community. We're dedicated to enhancing your experience and providing the best features for you. If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Everything good but battery terrible
on July 26, 2025
Posted by: Ogogog
[This review was collected as part of a promotion.] Need better battery and more strong flip materials and more app for the small screen like youtube or video call
Value
4
Response from Samsung USBy R&R, July 29, 2025
Hello Ogogog,
Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Z Flip 7 Is My Favorite Samsung Yet!
on October 16, 2025
Posted by: Kwhite
[This review was collected as part of a promotion.] I’ve been using my Galaxy Z Flip 7 for a few months, and I absolutely love it! The design is sleek, stylish, and so fun to use, the foldable screen still amazes me every time I flip it open. The outer display is super convenient for quick messages, selfies, and checking notifications without unlocking the phone. I love how extended the screen is from the Z Flip 6 model.
The performance is fast and reliable, and each update just keeps making the experience better. I’m also a big fan of Galaxy AI it makes everyday tasks easier and more personalized, especially with the new Gemini feature that helps me stay organized and productive.
Overall, the Z Flip 7 is the perfect mix of innovation, power, and personality. I couldn’t be happier with my choice!
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hello there Kwhite, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so thrilled with the usage and flexibility of your new device. We have shared links to a few resources to help you with any additional capabilities, aligning the settings to best suit your needs, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is cute and small.
on July 28, 2025
Posted by: Ladydelicious
[This review was collected as part of a promotion.] This is my third Galaxy Flip7, because the seam of the phone keep going out. Phones numbers do not store as they should. I will not recommend this phone to anyone.
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hi Ladydelicious,
Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US