Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,474 Reviews)
Open Ratings Snapshot
Rating breakdown 2,474 reviews
5 Stars
1,915
4 Stars
403
3 Stars
91
2 Stars
28
1 Star
37
86%of customers recommend this product. 
(
193 out of 225
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
My All-In-One Creative Studio & Daily Driver
on April 27, 2026
Posted by: NessaDonya
[This review was collected as part of a promotion.] I am obsessed with how the Galaxy Z Flip 7 fits into my life as a content creator. I use it daily for filming transitions and editing photos for my brand, and Galaxy AI has been a total lifesaver. Features like Photo Assist and Creative Studio make it so easy to clean up my product shots and keep my feed looking professional without extra apps.
When I’m not working, I’m usually streaming my favorite shows on that beautiful 6.9-inch main display - it’s like having a pocket-sized theater. I also use it for light gaming and keeping my work tasks organized. My only wish is that the battery lasted just a bit longer to keep up with my heavy usage, but the portability and AI tools make it worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My All-In-One Creative Studio & Daily Driver
on April 27, 2026
Posted by: NessaDonya
[This review was collected as part of a promotion.] I am obsessed with how the Galaxy Z Flip 7 fits into my life as a content creator. I use it daily for filming transitions and editing photos for my brand, and Galaxy AI has been a total lifesaver. Features like Photo Assist and Creative Studio make it so easy to clean up my product shots and keep my feed looking professional without extra apps.
When I’m not working, I’m usually streaming my favorite shows on that beautiful 6.9-inch main display - it’s like having a pocket-sized theater. I also use it for light gaming and keeping my work tasks organized. My only wish is that the battery lasted just a bit longer to keep up with my heavy usage, but the portability and AI tools make it worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
White line in fold
on April 27, 2026
Posted by: Screen
[This review was collected as part of a promotion.] I had the Flip 3 for years without any issues but after having the Flip 7 for just a few months a white line started showing up where the screen folds. Unfortunately by the time I took it in it wasn't under warranty any longer and now have a complete blank white line through the middle of my screen.
Galaxy AI
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 29, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not operating as intended or expected. We do offer a one year warranty on all devices for workmanship and materials, and also have Customer Care+ available to offer additional peace of mind for the protection of your device. We have provided a link to the Samsung Support Team to assist you with any and all repair options available to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Convenient but not reliable
on April 27, 2026
Posted by: Mighty
[This review was collected as part of a promotion.] Love the flip feature, love how it flips and fits in front pockets. A great size, a perfect size& weight. I am not happy with the battery charge life. The screen is now flickering/ breaking in the corner. You can see pixels flashing on the side. I thought this issue was fixed from the flip 4,5,6 & then 7 etc but I was mistaken. I do love the Ai / Samsung ai features new on the phone. I dislike the constant system updates, I want to say I'm in 5 or 6 now.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 29, 2026
Hey Mighty, thank you for your feedback on your Samsung Galaxy Z Flip7. We are pleased to hear that you are finding the device to be convenient to carry around during the day. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team and article to help you get any potential repairs you need for your device, and care for this unique design. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Main Screen Has big issues.
on April 27, 2026
Posted by: 4everyoung
[This review was collected as part of a promotion.] I use this device for personal use. I have had 2 phones since it's release. The bottom half of the screen goes black. I'm in the process if getting my third Z flip 7.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there 4everyoung, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with measures we recommend to care for this unique device, and also to the Samsung Support Team if you are in need of repair to your device currently. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Z Flip 7!!!
on April 27, 2026
Posted by: Sballmom
[This review was collected as part of a promotion.] I love my Z Flip 7!!! It is nice that it is compact, so it actually fits in your pocket. It has the capabilities of any other Samsung Galaxy phones with the bonus of being able to prop your phone up without having to have a case. The fold properties are awesome. Being able to take pics in the half folded position makes it so much easier. And if you need to use the camera as a mirror it is awesome! The Galaxy AI is fun to use especially if you want to remove someone or something from pictures! Overall, it is a great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone does all and more than I need it to.
on April 27, 2026
Posted by: Dannyboy
[This review was collected as part of a promotion.] The phones camera is great. And the ai works great for no hands use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a fun phone
on April 30, 2026
Posted by: Darlene
[This review was collected as part of a promotion.] I picked the Galaxy Flip7 because it is very customizable. This phone is not heavy nor does it feel bulky even with a case on it. I like that even when folded you can use your apps on the front screen. I can stand it up and watch a show or scroll through TikTok even. I'm able to use the camera too while folded. It's a cute phone and fits easy in my scrub pants. The screen quality is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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