Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,624 Reviews)
Open Ratings Snapshot
Rating breakdown 1,624 reviews
5 Stars
1,314
4 Stars
228
3 Stars
43
2 Stars
18
1 Star
21
85%of customers recommend this product. 
(
158 out of 185
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
1 out of 5
1
Horrible Device
on January 1, 2026
Posted by: NCK360
from Nashville
Expertise:Expert
Verified Purchase:Yes
Horrible device. Not worth the money
Im not happy with the service I was provided. The trade in program needs to be restructured
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2026
Hello NCK360, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when you have a new device that is not operating as expected. Without knowing what features are causing you frustration with your device, we have provided links to the full manual for your device, and to the Samsung Support Team to help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it! Love the galaxy AI features!
on July 25, 2025
Posted by: Queen29
[This review was collected as part of a promotion.] Above and beyond! From the first Samsung flip to this all I can say is wow! Amazing, upgraded every aspect of this phone and adding galaxy AI just made it even better and more advanced!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Flip yet
on July 26, 2025
Posted by: Big72Larry
[This review was collected as part of a promotion.] I have had flip 4,5,6 and now the 7. Just got it so this review is just from the short time that I have had it but so far I'm really liking it. The bigger size of both screens and the thinner profile is great and the new hinge is way better it actually stays open nice and flat and the crease is almost totally gone. Can't say much for the performance have not even used the camera yet but it just looks like a more premium device. Have to say that I really like the Gemini feature as well it has been very helpful.And the cover screen seems like it will be much more useable. Just wish they have more for the trade in because I keep getting the new one every year. Wish I didn't trade the 5 to the 6 that was worthless but the 6 to the 7 was the biggest change that I have noticed in my 4th fold phone experience. Love the flip mostly for the compact size when folded barely notice it in your pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From Apple to Samsung
on August 24, 2025
Posted by: CleverGirl7
[This review was collected as part of a promotion.] For about 10 years, I have been deep in the Apple ecosystem. After seeing the amazing features offered by the Samsung Z Flip 7, I decided it was time for a change. I have had my Z Flip 7 for just over a week. I am loving it so far. There is a little bit of a learning curve coming from an iphone, but it's pretty easy to find information on any issues I have. I just search online or ask Bixby. I absolutely love all of the customization options. It makes me feel like I've made this phone more unique and personalized to me. I feel like the possibilities are endless. I'm not limited on how I can customize my phone. It also feels pretty freeing knowing I can use just about any accessory or brand with this phone. I'm not restricted to using just one brand of products. I can finally find a pair of ear buds that will fit my ear correctly. I won't be stuck with only one or two options. I am still learning what all this phone can do, and I am excited for the journey we are going to go on together!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best FLIP EVER!
on September 2, 2025
Posted by: SRojas
Verified Purchase:Yes
Great is a game changer the bigger screen, thinner phone, you can hardly see the fold when you open it. And it’s just about the same size or a little bigger than my Samsung ultra 23. I don’t see myself reaching out for that one anymore as that’s what I watch my videos for the bigger screen.
Response from Samsung USBy R&R, September 8, 2025
How is it going SRojas, Thank you for reaching out and sharing your thoughts on your Galaxy Z Flip7. I love seeing your excitement for the new screen and color consistency! Thanks for being part of the Galaxy family. We appreciate your choice to innovate with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip 7
on October 4, 2025
Posted by: FannyFarkle
[This review was collected as part of a promotion.] I replaced an old Galaxy Z Flip 3 with the Flip 7. I've had ot less than a week and I love it. Still learning to use AI and other updated features, but I think I'll get the hang of those pretty soon, even at my "advanced" age of 75.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The screen is wide i love watching my movies on it
on November 10, 2025
Posted by: Kati96
[This review was collected as part of a promotion.] The galaxy z flip 7 is one of the best galaxies I habe ever had the screen is big it gives you the opportunity to watch movies without needing to turn on your TV its battery capacity is very good I charge it once a day and it keeps on good battery life I love the features it has with AI it makes your life very easy i habe akways had samsung amd i think android is the best system for the Galaxy AI technology and generations you can do anything without even paying a penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
It does not allow installing an EVO The Samsung
on January 15, 2026
Posted by: Rolocieri
It does not allow installing an EVO
Micro SD EVO line includes the EVO Plus and EVO Select series, which are high-performance microSD memory cards designed for smartphones, tablets, game consoles, and cameras. Both series offer fast speeds and great durability, and the main difference is that the EVO Select series is an exclusive brand. EVO MICRO SD 2 TB =🫠
Response from Samsung USBy R&R Team, January 16, 2026
Hi there Rolocieri, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. It is true that this device can not accept a micro SD card for storage expansion. If you are in need of additional storage capacity, we have cloud based storage expansion as an option. We have provided a link to the Samsung Support Team to assist you with this feature, and we would love to hear from you again in the future any time you have additional feedback you would like to share. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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