Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,105 Reviews)
Open Ratings Snapshot
Rating breakdown 2,105 reviews
5 Stars
1,660
4 Stars
325
3 Stars
71
2 Stars
21
1 Star
28
87%of customers recommend this product. 
(
185 out of 213
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Flip 7
on December 20, 2025
Posted by: Raydt
Verified Purchase:Yes
The flip 7 is almost perfect. Much better than its previous models. It still needs faster updates when google introduces a update or security fix
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible Device
on January 1, 2026
Posted by: NCK360
from Nashville
Expertise:Expert
Verified Purchase:Yes
Horrible device. Not worth the money
Im not happy with the service I was provided. The trade in program needs to be restructured
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2026
Hello NCK360, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when you have a new device that is not operating as expected. Without knowing what features are causing you frustration with your device, we have provided links to the full manual for your device, and to the Samsung Support Team to help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A+++
on January 22, 2026
Posted by: Ray Pupi
from Tampa FL
Expertise:Intermediate
Verified Purchase:Yes
Not much to say I love it. Definitely the best flip.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Ray Pupi, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving your device so much, and that you think it's the best version of the Galaxy Z Flip Series. We would love to hear from you again in the future any time you have questions, or additional feedback you want to share. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It will fade like the flip 6
on February 2, 2026
Posted by: Kenny
Verified Purchase:Yes
I only upgraded because switching to another Samsung phone was more expensive then just upgrading. I love the flip capabilities, but long-term use of it leaves something to he desired.
Response from Samsung USBy R&R Team, February 2, 2026
Hey there Kenny, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you have enjoyed the design of this device, and the overall usage. If you are concerned about the long-term durability of your device, we have provided links to an article and to the Customer Care+ Team to help you with the additional coverage, and recommendations we can make to care for your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone W/service!
on November 13, 2025
Posted by: Beautifuluv7
from Marion Ohio
Expertise:Beginner
Great phone and Amazing service and data. Perfect Camara view and beautiful pictures. Tons of data and lots of storage!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect compact phone
on September 27, 2025
Posted by: tyandlaynesmom
[This review was collected as part of a promotion.] I love my new phone. Everyone trued to talk me out of it, but my mind was made up. I wanted something smaller than a traditional phone, and this is exactly what I wanted. The fold is seamless, the picture quality is superb, and the sound is crystal clear. I could not be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE!
on November 11, 2025
Posted by: Dakota
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
This is the BEST phone to exist in the US! I CANT WAIT to see how Samsung continues to develop the flip phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Z flip 7
on January 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
The screen scratches too easily. I have been extremely cautious
Response from Samsung USBy R&R Team, January 20, 2026
Hi Ryan Williams, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are always happy to help our customers resolve any frustration they are experiencing with their chosen device. If you are speaking about the front display of your device, we do have available screen protectors for your device. We have provided a link to this accessory directly if you are interested. We have also provided a link to the Samsung Support Team to assist y ou if this is not your experience. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Z Flip7 Anti-Reflecting Film
https://www.samsung.com/us/mobile-accessories/galaxy-z-flip7-anti-reflecting-film-transparent-sku-ef-uf766ctegus/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 505-512 of 2104 results 
<< 1 ... 62 63 64 65 66 ... 264 >>