Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,474 Reviews)
Open Ratings Snapshot
Rating breakdown 2,474 reviews
5 Stars
1,915
4 Stars
403
3 Stars
91
2 Stars
28
1 Star
37
86%of customers recommend this product. 
(
193 out of 225
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Best phone
on January 16, 2026
Posted by: Teresa
Expertise:Expert
Verified Purchase:Yes
This phone is the best ever. This phone is by far the bedt
I would recommend this to a friend!
Response from Samsung USBy R&R TeamJanuary 30, 2026
Hey there Teresa, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this phone to be the best for your usage. We have shared a link to the Samsung Support Team to assist you if you ever have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 11, 2026
Posted by: vit414
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
As always the Samsung meet my expectations. Trust Samsung product for 25 years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flipped for my flip
on March 12, 2026
Posted by: Maria V
from NY
Expertise:Expert
Verified Purchase:Yes
This is my fourth flip and every model gets a little better. I am someone who loves a tiny purse and with the flip, everything fits in it. On this model, the folding seam is better and the front screen has less borders. It's a tiny bit wider than the flip 6. I have not had issues with any of the folding creases breaking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ive ever had
on March 12, 2026
Posted by: Johnny4sam
[This review was collected as part of a promotion.] I have had many phones and I cannot imagine going back to a big ol rectangle in my pocket. The size is great for any style of pants. I love the camera and use it to take for business sales. I dont need a special stand or case to watch movies a quarter fold and I can lay down and watch em anywhere. My battery last all day without a charge. Usually the battery with other phones might start off good but then quickly drain. Its been 6months and it hasn't gotten worse by any means. I use it for online college courses cause it doesn't glitch. Overall im not sure what I could say to improve it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z7 Flip Series
on March 14, 2026
Posted by: Villaslounge
[This review was collected as part of a promotion.] Excellent phone very smooth to operate very conftable and easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 15, 2026
Posted by: KittyMama87
[This review was collected as part of a promotion.] I dont like how you can see the line where it folds. Its certainly a little more prone to break at the seam but otherwise great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Flip!
on March 18, 2026
Posted by: jjfreezerboi
[This review was collected as part of a promotion.] I love the seamless transitions of apps that helps me accomplish what I need to at work and home. The galaxy AI has been extremely useful to help while my hands are full. All my coworkers are jealous and surprised at how nice of a phone it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible screen
on March 21, 2026
Posted by: SamsungLover
from Germantown, MD
Expertise:Expert
I couldn't wait to upgrade to the flip 7...I fell in love with my flip phones. Until I dropped it one time and the top half of my screen went out. Purchased a replacement. THE new phone was sitting on my bed, I was taking some items from my bag and my blistex fell from my hand and hit my phone, it was the softest hit, screen damage again. I am truly truly annoyed. Samsung, I need you to make this screen a little tougher. Its not like I can go get a new screen. I have to pay the fee for a replacement phone.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 23, 2026
Hey SamsungLover, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you review any and all options available to you and work towards the best option for a resolution for you. We have also provided a link to an article to help you best ensure the durability and care of this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Warranty
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Written by a customer while visiting Samsung US
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