Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(1,624 Reviews)
Rating breakdown 1,624 reviews
5 Stars
1,314
4 Stars
228
3 Stars
43
2 Stars
18
1 Star
21
85%of customers recommend this product.
(
158 out of
185)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Posted by: Teresa
Expertise:Expert
Verified Purchase:Yes
This phone is the best ever. This phone is by far the bedt
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The screen scratches too easily. I have been extremely cautious
Written by a customer while visiting Samsung US
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Posted by: Walker S
from Mass
Verified Purchase:Yes
Waste of money. I won't purchase this flip phone again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
From 10 years of Apple to Zflip7!
on August 23, 2025
Posted by: RayMoll10
[This review was collected as part of a promotion.] I have been a LOYAL apple user for over 10 years until now. I saw this phone and eyed it for a while, and then finally decided to switch. I was really worried about leaving the Apple ecosystem with the risk of not liking it. But I did a ton of research, and ended up buying the Zflip7 and the galaxy watch 8. After having them now for 3 weeks, I am in LOVE! I got rid of my entire apple ecosystem and have fully switched to samsung. It took some getting used to, lots of asking Chat GPT and Galaxy AI how to do things, and patience. But now that i have everything set up, it is amazing. The camera quality is great with the right settings, the battery life is outstanding in both devices, the phone is so aesthetic and cute, the fold feature is very convenient as i have small hands and it feels so safe that the screen is protected when it is shut, you can't see the fold on the screen at all, the back screen on the phone is easy to use and very discreet to use when I'm at work or need to do something small really quick, the AI features the phone has makes things so easy, and there are so many customizable features that Apple doesn't even come close to. I have no regrets and will not be going back to Apple🙂👏🏼
Value
4
Response from Samsung USBy R&R, September 11, 2025
Hola RayMoll10, Thank you for reaching out and sharing your experience with your Galaxy Z Flip7. We’re thrilled the Galaxy Flip7 fits your lifestyle and that you're loving it. Its compact design combined with smart functionality, like live translation and Galaxy AI, keeps you powered up and informed. It’s the perfect device for your tech toolkit. It’s great to see you enjoying all it has to offer. Thank you for your glowing review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Posted by: GENEVA DEVILLE
Verified Purchase:Yes
Nice so far. Still learning the different things. I had a Flip 3.
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on November 6, 2025
Posted by: Iwantedtolovethephone
[This review was collected as part of a promotion.] Phone keeps breaking screen is unstable. Phone shuts off randomly. Overall bad experience.
Value
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day, and we would love to help you resolve your frustrations. We have provided a li nk to an article to help you with the crashing you mention experiencing with your device. We have also shared a link to the Samsung Support Team and warranty information to assist you with any repairs you may need with your device. Lastly, we have Customer Care+ available to help provide additional peace of mind with the protection of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on July 30, 2025
Posted by: miltspoon
I bought both the Flip 7 and the Fold 7. The Z Flip 7 is fantastic. I have had earlier Flips but this is the best yet. The phone open is as big as my old S25 Ultra. You cannot even see the fold in the screen. It us fast, it is awesome.
Written by a customer while visiting Samsung US