Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(2,672 Reviews)
Rating breakdown 2,672 reviews
5 Stars
2,056
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
4
Compact Convenience
on May 25, 2026
Posted by: LVSammy34
[This review was collected as part of a promotion.] Great phone. Compact and great selfie camera when using the outer display as a view finder. Overall performance of this phone is flagship level. I've had Snapdragon phones before and this phone is no slouch in comparison. The Galaxy AI is also extremely convenient to use especially when using it as a translator. I wish there was better continuity between the inner and outer screens. If im using the inner screen and close the phone, it would be nice for the the outside screen to show the items I was working on on the inner screen. I also wish the aspect ratio was different on the outer display, as watching Instagram reels on the outer display would be much more enjoyable if I had access to all the app buttons.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Some of the best features yet
on May 24, 2026
Posted by: Chellebell74
[This review was collected as part of a promotion.] This phone has so many amazing features. The galaxy AI features are so useful and effortless. Absolutely enjoying my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone looks cool and easy to use bette
on May 24, 2026
Posted by: Marky34
[This review was collected as part of a promotion.] I like football working out and spending time with my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the flip
on May 24, 2026
Posted by: HAIFlip7
[This review was collected as part of a promotion.] Great computer phone. I like having the ability to view messages without having to open my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with this device
on May 24, 2026
Posted by: meeGrr8
[This review was collected as part of a promotion.] I have had several issues with this device from the start. I have experienced glitches that cause the screen to blank out during important forms being filled out. The screen is super sensitive to the point it thinks im touching it if I am not I have looked for a way to decrease sensitively but can not get it to lessen. It is very hard to find a case for it. The screen is cracked because I haven't found a case and I cant trade it in because it is cracked or that is what im told, when I speak to my carrier about any issues.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
Value
2
Response from Samsung USBy R&R Team, May 27, 2026
Hi there MeeGrr8, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day for many personal needs. We have provided a link to the complete manual for your device to help you adjust the display settings to best align to your needs. We have also shared a link to the Samsung Support Team to assist you with case options for your device, and help you with any repair you may be interested in for your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on May 23, 2026
Posted by: Mikey
Phone has many flaws.have to restart often due to text after sending still in chat box keyboard does what it wants letters are never accurate.camera sucks and overall slow
Response from Samsung USBy R&R Team, May 27, 2026
Hi Mikey, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with apps not operating as intended, camera features, and maximizing the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is beautiful
on May 23, 2026
Posted by: Wavey1
[This review was collected as part of a promotion.] A great phone on all it occasionally hangs tho especially in the front screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cover Screen Awesomeness
on May 23, 2026
Posted by: OpossumDawson
[This review was collected as part of a promotion.] I love using the cover screen on my Z Flip 7, I use the phone mostly closed. I probably spend about 60 percent of my time using this phone with it in the closed position. I'd honestly use it 100 percent of the time closed if there was a clicks keyboard for it haha.
Value
5
Written by a customer while visiting Samsung US