Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(1,624 Reviews)
Rating breakdown 1,624 reviews
5 Stars
1,314
4 Stars
228
3 Stars
43
2 Stars
18
1 Star
21
85%of customers recommend this product.
(
158 out of
185)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
4
The z filp 7 review
on November 25, 2025
Posted by: Arsh1613
from Oklahoma
Expertise:Intermediate
The durability on the z filp 7 is trash with IP48 dust and water resistance and the exynos 2500 sucks its average good and bad and the display is 80% good and battery is good and the camera i love it just the front camera which is 10 MP sucks I wish the durability is IP68 and the processor might be a Snapdragon chip.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 25, 2025
Posted by: TechyMariawithAFlip
Expertise:Expert
I love my new phone. The phone is so portable, slim and lightweight compared to my previous phone. I wasn't originally purchasing this phone for the features but after seeing all that it can do I realized what I was missing out on! One of my favorite features is using it as a mini laptop with the built-in touch pad when folded. The battery lasts me all day and I use it heavily but I do have power saving mode on. This was my best purchase this year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product has its defaults
on November 25, 2025
Posted by: MawMawMel
[This review was collected as part of a promotion.] The center where it flips open/closed at breaks, shall I say , a black line appears, leaving neither top/bottom unable to register your touch. Basically the screen sensor is non. Responsive, leaving you unable to use inside of phone at all. The front display works but is only limited to certain things, without having to open it. Overall the compact size is great, but the screen damage from the fold needs to be reinforced, n reconsider the front display with more options to get into the phone.
Value
2
Response from Samsung USBy R&R Team, November 26, 2025
Hi there MawMawMel, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day, and we would love to help you get the peace of mind you are seeking with your new phone. We have provided a link to an article we recommend to our customers as they transition from standard form to foldable devices. We have also provided links to your warranty information and the Samsung Support Team if you are currently in need of a repair. Lastly, we have provided a link to Customer Care+ that can give the additional peace of mind and help you prolong the protection of your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite feature is Multitasking
on November 26, 2025
Posted by: Elcocho116
[This review was collected as part of a promotion.] I Love my Samsung flip 7.I use it for work. Gps, for emails,ext.. I save all my information. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Expensive repair
on November 26, 2025
Posted by: Marc
Expertise:Intermediate
My Galaxy Flip 5 has developed a pink line on the screen, the service people here in Belize tell me the screen needs replacement and is very costly.better to buy new phone?
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is good 👍
on November 26, 2025
Posted by: yusxx7
[This review was collected as part of a promotion.] It is a perfect phone to people with small hands ✋️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I FLIPping love it!
on November 27, 2025
Posted by: CKflip
[This review was collected as part of a promotion.] Having galaxy AI is awesome specially when talking pictures. What used to be accomplished needing photoshop subscription, now it's free with Galaxy AI.
I love having the flip phone since it easily fit my pocket. Specially useful when walking my dog or have a quick errand to do.
I like also being able to do selfie using the back camera lens, and watch movies or show discreetly while working using the cover screen. Loving the convenience!
Value
5
Written by a customer while visiting Samsung US
Posted by: Shotgun4003
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Purchase was easy and buy back was just as easy. Very happy with Flip 7
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US