Cannot get finger scan to work. Everything did not transfer as expected.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 2, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how important it is to you to be able to unlock your device easily for faster usage during the day. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Samsung phone is not recognizing fingerprints https://www.samsung.com/us/support/troubleshooting/TSG01200322/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
5 gold Stars!
on May 31, 2026
Posted by: ju1ie
from Iowa
Expertise:Intermediate
I love love love my Samsung Galaxy z flip 7! I haven't upgraded my phone in 5 years and was using a old Samsung Galaxy note 9 , and I love how with this phone,the battery lasts a long time, the brightness is perfect not too bright not too low, I love the durability of it , the interface is beautiful, and love how it's ergonomic. I am obsessed with the back screen features and the customization is out of this world..I am a content creator, and I am very very VERY happy my purchase. I got it delivered on new years eve 2025! It was the best Christmas ever!
Ps . Sofar I have had my galaxy z flip 7 for 6 months now and I love how it doesn't get hot when charging without the hinge protector...having the hinge protector on the phone has caused a crease in the middle of of the screen but it's a subtle crease I have decided to live with. So from now on, I'm going without the hinge protection. Overall I am still obsessed with the phone and very very VERY happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with this phone
on June 1, 2026
Posted by: Myzflip
[This review was collected as part of a promotion.] This phone is amazing the graphics are top notch on the streaming and gaming the speed is epic and the Ai is exceptionally helpful definitely a must buy for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect doll phone
on June 2, 2026
Posted by: Perfect
[This review was collected as part of a promotion.] Love it is small and sleek yet full size. Has everything plus a great camera
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Can't Believe I Didn't Switch Earlier
on June 3, 2026
Posted by: wishiswitchedsooner
[This review was collected as part of a promotion.] I wish I switched to Samsung sooner. I adore my phone; it's always a conversation starter. This phone fits everywhere! I love being able to customize everything, and especially love using the front screen. I don't know if I'll ever be able to take photos without the front screen again. It's so nice for selfies, and taking photos of others!! I love being able to close my phone for work. The front screen is perfect for checking the time and notifications instead of having to fully open ypur phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature and design
on June 4, 2026
Posted by: Hyunam
[This review was collected as part of a promotion.] It is Easy-to-use and very helpful for everyday use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature and design
on June 4, 2026
Posted by: Hyunam
[This review was collected as part of a promotion.] It is Easy-to-use and very helpful for everyday use.