Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(2,461 Reviews)
Rating breakdown 2,461 reviews
5 Stars
1,906
4 Stars
400
3 Stars
91
2 Stars
27
1 Star
37
86%of customers recommend this product.
(
193 out of
224)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5
Great Phone
on May 25, 2026
Posted by: ChaChaNOLa
[This review was collected as part of a promotion.] I have had every version since they have come out and it seems that each time they get better. Great pictures. Better front screen and I love to use mine as a litte camcorder for videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fails to deliver on latest edition
on May 25, 2026
Posted by: QuestioningFan
[This review was collected as part of a promotion.] As someone who's had the Flip 4-7, this version has been my least favorite to date. I find that there's no meaningful improvements to the UX/UI components compared to the previous years', at least none that warrant a weaker battery that can get extremely hot when charging.
I also wasn't impressed by the Galaxy AI features that came in this edition, especially considering what's currently possible. Would love the ability to replace the Bixby button with a preferred LLM. I primarily use my mobile device for content creation, web research, and communication, so would like to see smarter, native editing tools, less preinstalled software that consumes CPU and GPU, and features like video chat and individual message-level responses/actions. Android Auto is very buggy. Device stock is limited and hard to find so it's difficult to exercise the same-day repair benefit. Hoping the Flip 8 gets back on track.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi there, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the battery life and temperature of your device. We have also shared a link to the complete manual to help you best align the settings of your device at your convenience, and discover all of the enhanced capabilities of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and reliable
on May 25, 2026
Posted by: Nabiki
[This review was collected as part of a promotion.] This phone comes Galaxy AI, and being from an older generation, this phone has taught me a lot. It guided me through all of the technological upgrades that I didn't even know existed. It connects to my hearing device that I needed to wear this year which was an amazing bonus. Not only can I hear my calls clearly, it has been a great supporting tool in my administrative role, as it has the capability to answer emails from anywhere, schedule meetings and attend Zoom calls without even being in the office. My job is out in the field with my community, and this phone does not disappoint. I never miss a call, and I can still communicate with my team when I'm out servicing my community which I've dedicated my life and service too. Thank you Samsung for helping me not only in my personal life, but helping me support my underprivileged community.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone ever.
on May 25, 2026
Posted by: Jimmydahat
[This review was collected as part of a promotion.] The new Galexy AI update has really bridge the gap between expectations and reality. I use as seamlessly as you would spell check. From making schedules to craticing a speech, it is apart of my everyday life. Keep up the good work samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to the flip7
on May 25, 2026
Posted by: Kledford1987
[This review was collected as part of a promotion.] I've always had Samsung galaxy phones for years and years now. I decided to get the flip 6 when it came out and fell in love with it. Just upgraded to the flip 7 and its even better!! Love how you can FaceTime on top half and continue working or shopping whichever on the bottom half. Its seamless screen no insim in the middle of the screen, where it flips shut. Great battery power lasts me all day and into the night. So many great features to many to list! From Galaxy AI to camera functions... If your going back and forth on getting one do it. You'll love it like I do!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Zflip Series
on May 25, 2026
Posted by: Sharkle
[This review was collected as part of a promotion.] I have been on the Zflip bandwagon since the 5 and I will never go back to another phone.
Pros: Compact, fast, good battery life
Cons: No privacy screen, the hindge dings too easily, and the camera is ok.
The camera makes sense, and the privacy screen wiuld be a nice touch. But the hindge? It needs to be coated so it's less susceptible to dings and scratches.
All in all, I love the flips. Even eith the cons the phones are still worth every penny in my opinion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a big improvement on the Z5
on May 25, 2026
Posted by: Wuffo1813
[This review was collected as part of a promotion.] For everything not done on my computer. Phone, camera and to keep up with work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is another great Samsung device!
on May 25, 2026
Posted by: Jrw1122
[This review was collected as part of a promotion.] The phone is a flip 7. It is a flip. The phone is totally awesome. The screen is spectacular, no obvious crease.
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
Value
5
Written by a customer while visiting Samsung US