Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,618 Reviews)
Open Ratings Snapshot
Rating breakdown 1,618 reviews
5 Stars
1,312
4 Stars
227
3 Stars
42
2 Stars
18
1 Star
19
86%of customers recommend this product. 
(
155 out of 181
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Galaxy Z Flip 7
on September 1, 2025
Posted by: Patti
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Battery lasts longer than my Flip 3. The camera is improved. Love the new colors.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RSeptember 4, 2025
Hey there! Thanks a bunch for sharing your thoughts on the Galaxy Z Flip7. We're glad you noticed the improvements; battery life and camera quality were definitely big focuses this time around! We truly appreciate your review and are so happy to have you as part of the Samsung community. Thanks again! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone
on September 26, 2025
Posted by: Fryed40
[This review was collected as part of a promotion.] The phone is awesome,i love all the features. The galaxy ai is awesome, Bixby is so helpful and so informative. The only complaint i have is where the screen protector folds it gets air bubbles, its expected but its a pain sometimes. I do wish i would have gotten the fold, for the bigger screen but the flip is awesome anyways. Thanks Samsung keep up the awesome work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice device with enhanced screens
on October 7, 2025
Posted by: galaxyfan
[This review was collected as part of a promotion.] Great update to Flip 6. Larger screens and lighter.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamOctober 7, 2025
Hey Galaxyfan, we appreciate you providing your feedback on your Samsung Galaxy Z Flip7. We love hearing you are pleased with the updates made to this device from the previous generation, and that you have happy with the larger display size, and lighter feel. We have provided inks to resources to help you further explore the capabilities of your device, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
the quality of the foldable screen improved
on October 29, 2025
Posted by: maggie
Verified Purchase:Yes
let's see after few months. It's still new. will see
Response from Samsung USBy R&R TeamOctober 31, 2025
Hi there Maggie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the enhanced capabilities and design of your new device. This device has been extensively stress tested for durability. We have also shared a link to an article with tips we recommend to help you care for this unique phone. We have lastly shared a link to the Customer Care+ Team if you are interested in adding further protection to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on November 4, 2025
Posted by: LilaLou
[This review was collected as part of a promotion.] The Z Flip 7 offers an excellent phone and operating system experience. I was seeking innovation, and the Z Flip 7 has certainly delivered. I particularly appreciate the enhanced and more robust phone design, and the continuous improvements to Galaxy AI are impressive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is convenient and not bulky .
on November 9, 2025
Posted by: Sight4Seen81
[This review was collected as part of a promotion.] I enjoy using this product . Ithas been super convenient and both easy to use and to keep on my person without that "I got way too many things in my pocket " feeling". The Galaxy AI allows me to work and use this product at the same time so as I'm performing my work duties i can freely choose another song or even info about said project that I'm currently working on without a hindrance to my performance on the job. On breaks I'm able to fold my phone in half and watch movies videos play games etc. Without the hassle of having to keep it propped up by something. It is literally it's own stand, it provides convince when I choose to not want to hold my phone while streaming.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
2 phones same break
on November 25, 2025
Posted by: Sad user
Expertise:Expert
We got this phone on September first and it broke in November so we got a replacement and it broke a week later. This product has not done well because it breaks in the middle them stopped working twice. I was sad when I asked for a different type of phone to prevent these breaking every week and they said not until it's paid off. I guess I'll get a new phone each week for the next two years.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 1, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not aligning to your expectations in durability. We have provided a link to an article with measures we recommend to care for this unique device. We have also provided a link ot the Samsung Support Team to assist you further if you have questions about care measures for your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thin, clear, and powerful with Galaxy AI
on September 8, 2025
Posted by: TechNerd92104
[This review was collected as part of a promotion.] The Z Fold 7 feels impressively thin yet sturdy, with a smooth, solid hinge that makes opening and closing satisfying. Both the cover and inside displays are crystal clear, and switching between them is seamless for multitasking. Galaxy AI adds genuinely useful features that boost productivity and creativity. I only wish for a larger battery and a lower cost of entry, but overall this is the most advanced and versatile device I’ve owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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