Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(2,672 Reviews)
Rating breakdown 2,672 reviews
5 Stars
2,056
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
3
Decent phone
on June 30, 2026
Posted by: heyufoundme
[This review was collected as part of a promotion.] Have had a few issues, gets hot, overheats very easily and often. Have had issues with charging it. Have had to shut it off, switch sim to another phone and let it set and charge, then switch sim back into the phone the next day. Then it will work fine.
The AI is interesting and useful, can be fun.
Would have issues with recommending it to anyone.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hello there Heyufoundme, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is to have the usage of your device interrupted by temperature and charging matters. We have provided links to troubleshooting guides to help you with these experiences at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone with all the features 👌
on June 30, 2026
Posted by: ItalianGreek
[This review was collected as part of a promotion.] My Take: Living with the Galaxy Z Flip 7
After spending time with the Z Flip 7, it’s clear that Samsung isn't just selling a gimmick anymore—they’ve built a legitimate tool for how I actually use a phone. Here’s what stood out to me.
How It Changes My Day
The biggest surprise isn’t the folding screen itself; it’s the FlexWindow. I find myself actually getting through my morning emails and checking my schedule on that outer cover screen without ever unfolding the phone. It’s a small, quiet way to keep my focus without getting sucked into a "full" screen experience.
When I’m at my desk, the Flex Mode is a game-changer. I’ve started using it as a stand for video calls, and having it propped up while I work on my laptop makes multi-tasking feel much more fluid. The addition of Samsung DeX is a huge win for me—being able to plug into a monitor and treat the phone like a mini-PC is something I didn't think I'd use, but it’s come in handy more than once.
The Entertainment Factor
Streaming & Movies: The display is honestly beautiful. It’s bright enough that I haven't had issues with glare, and the colors really pop. It’s my go-to for watching content on the go.
Gaming: It’s great for casual games, but if I’m running something graphically heavy, I’ve noticed the phone can get a little warm. It holds its own, but it’s not quite a dedicated gaming handheld.
Battery Life: This is the trade-off. It’s a solid performer for most of the day, but if I’ve been heavily gaming or using
After spending time with the Z Flip 7, it’s clear that Samsung isn't just selling a gimmick anymore—they’ve built a legitimate tool for how I actually use a phone. Here’s what stood out to me.
How It Changes My Day
The biggest surprise isn’t the folding screen itself; it’s the FlexWindow. I find myself actually getting through my morning emails and checking my schedule on that outer cover screen without ever unfolding the phone. It’s a small, quiet way to keep my focus without getting sucked into a "full" screen experience.
When I’m at my desk, the Flex Mode is a game-changer. I’ve started using it as a stand for video calls, and having it propped up while I work on my laptop makes multi-tasking feel much more fluid. The addition of Samsung DeX is a huge win for me—being able to plug into a monitor and treat the phone like a mini-PC is something I didn't think I'd use, but it’s come in handy more than once.
The Entertainment Factor
Streaming & Movies: The display is honestly beautiful. It’s bright enough that I haven't had issues with glare, and the colors really pop. It’s my go-to for watching content on the go.
Gaming: It’s great for casual games, but if I’m running something graphically heavy, I’ve noticed the phone can get a little warm. It holds its own, but it’s not quite a dedicated gaming handheld.
Battery Life: This is the trade-off. It’s a solid performer for most of the day, but if I’ve been heavily gaming or using
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small size after fold
on June 30, 2026
Posted by: Frank619
[This review was collected as part of a promotion.] Galaxy display is excellent for my view of the youtube
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this compact phone
on June 29, 2026
Posted by: DenverSkier
[This review was collected as part of a promotion.] I get the new Flip every year. And every year it gets better. Now with the new Galaxy AI, this is the besr Flip yet.
The good: compact design (about the size of my wallet) more durable than earlier models, good screen.
The bad: unfortunately I've had two screens fail on me this year, and Samsung's support is a nightmare. Phone trees that go nowhere, agents that disconnect or transfer you to the wrong department, non-existent mobile service. It all seems designed to frustrate you into paying for the service or getting a new phone. Ultimately I got the new screens, but it took days, and that is very frustrating.
The phone could use a better, camera, more speed, and a faster processor, but the novelty of the "Flip",cannot be denied.
I game on it, make calls and text, use more than 100 apps, including banking, insurance, and MS Office and Google tools. I take photos and videos, and definitely use the Android Auto features and navigation the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it 👌 its about a 8.3/10
on June 29, 2026
Posted by: Zackie
[This review was collected as part of a promotion.] Well i got it July 25 last year and its been doing amazing haven't had any issues with it and I thought from what I heard that there would be problems with the hinge but I have had one issue with it its ran fanomaly and has kept up with all the stuff I have it please see title for
The rating
The rating
*zackary childress
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone
on June 29, 2026
Posted by: Gazzmoney
[This review was collected as part of a promotion.] I love my device super nice and fun and then and I love the noise it makes when it closes I'm excited for your new devices are being released in the future keep it up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Foldable with Premium Features
on June 29, 2026
Posted by: Menik711
[This review was collected as part of a promotion.] I've been very impressed with the Galaxy Z Flip7. The foldable design is sleek, compact, and surprisingly durable while still feeling premium in everyday use. The display is bright, smooth, and vibrant, making everything from browsing to watching videos enjoyable. Performance has been fast and responsive, and multitasking is effortless.
The cameras produce sharp, colorful photos in most lighting conditions, and the battery easily gets me through a typical day with moderate use. I also appreciate the cover screen, which makes checking notifications, controlling music, and handling quick tasks much more convenient without opening the phone.
The only reason I'm giving four stars instead of five is that I would still like to see continued improvements in battery life and optimization for some apps on the foldable display. Overall, this is an innovative, well-built smartphone that stands out from traditional devices and has been a pleasure to use.
The cameras produce sharp, colorful photos in most lighting conditions, and the battery easily gets me through a typical day with moderate use. I also appreciate the cover screen, which makes checking notifications, controlling music, and handling quick tasks much more convenient without opening the phone.
The only reason I'm giving four stars instead of five is that I would still like to see continued improvements in battery life and optimization for some apps on the foldable display. Overall, this is an innovative, well-built smartphone that stands out from traditional devices and has been a pleasure to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I love this phone just wish the camera was better.
on June 29, 2026
Posted by: VikkiLoves2Shop
[This review was collected as part of a promotion.] I love this phone and the customization. Is give it a better start rating if the camera was better. I just my camera for EVERYTHING so it matters a lot but I'm still enjoying this phone. Galaxy ai has beena real game changer also.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hi there VikkiLoves2Shop, thank you for your feedback on your Samsung Galaxy Z Flip7. We know our customers have a range of different needs and wants from their chosen device, and we do our best to provide a range of options to meet these differences. If the superior camera is an important feature to you, while also wanting the unique folding design, the Galaxy Z Fold7 does have the 200MP camera that can provide the amazing details you may be seeking. We have provided a link to the Samsung Support Team to assist you any time you have questions, or if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US