Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,464 Reviews)
Open Ratings Snapshot
Rating breakdown 2,464 reviews
5 Stars
1,908
4 Stars
401
3 Stars
91
2 Stars
27
1 Star
37
86%of customers recommend this product. 
(
193 out of 224
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
2 out of 5
2
Meh performance and photos
on May 25, 2026
Posted by: Voodoo032
[This review was collected as part of a promotion.] Mediocre performance for a very expensive phone. Mediocre photo quality. Heats up quickly. Overall fair to poor unit for the price. Novelty of the flip screen does not override the performance limitations. Would not have gotten it except for the deal I got from my carrier. Would not recommend.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMay 29, 2026
Hi there Voodoo032, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it can be when your new device is not aligning to your expectations. We have provided links to resources to help you with the temperature matter you mention experiencing when using your device. We have also provided a link to the complete manual to help you with the capabilities and settings for your camera and other features like Galaxy AI. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about my phone.
on May 25, 2026
Posted by: Lovesamsunge
[This review was collected as part of a promotion.] I love everything about my phone and would buy again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Flip 7 has been the most reliable and cool phone
on May 25, 2026
Posted by: AnimalPlants42
[This review was collected as part of a promotion.] My Z Flip 7 has been reliable for work, school, and my nights out.
I found it really helpful since it has Galaxy AI in order to screen calls relating to work and unknown callers.
I like to play Pokemon GO on my Z Flip 7 and I can do so from my cover screen without having to open up my phone to full size.
From recording my favorite artist at a music festival to propping it up in class to record or capture lecture. This phone has been one of my most reliable and fun devices to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the durability.
on May 25, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] The ai features are great and the picture quality is amazing whether streaming or taking photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: BreadWinner
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip is honestly one of the greatest phones I have ever owned. The size is absolutely perfect for everyday use. When folded, it fits comfortably in your pocket without feeling bulky, but when opened, it gives you a beautiful full-size smartphone experience. I constantly get compliments and questions from strangers whenever they see me pull it out. People are genuinely impressed by the design, and it definitely feels like a premium, futuristic device that stands out from every other phone on the market.
Yes, this Samsung phone is expensive, but after using it, I can honestly say it is worth every penny. The performance is extremely fast and smooth. Apps open quickly, multitasking feels effortless, and the overall experience feels polished and high-end. I was also surprised by how natural the folding screen feels during everyday use. Many people worry about the crease or fold bump, but honestly, after using the phone for a short time, you barely even notice it. It disappears into the experience, and the display still looks fantastic for videos, gaming, social media, and everyday browsing.
Other smartphones really do not compare to the feeling of using this device. The Galaxy Flip feels unique, stylish, and innovative in a way that makes regular phones feel outdated. It truly feels like a phone that is in a class of its own
My only real complaint is the battery charging speed and overall battery life. I use the original cable and an approved charging box.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Angles and Super Cute
on May 25, 2026
Posted by: KatieeBaybee
[This review was collected as part of a promotion.] I love the Galaxy AI features that come with this phone. Its so great for taking pictures and videos and they're always high quality. There's so many cool features and I get compliments every where for how cool the phone looks. I highly recommend the Galaxy Z flip 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is unique.
on May 25, 2026
Posted by: Simpleliving7
[This review was collected as part of a promotion.] I’ve really enjoyed using my Samsung Galaxy Flip 7. The folding design is fun and convenient, and I like a lot of the features and customization options. The phone runs smoothly and feels very modern. Overall, it’s a great phone and I’m happy with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pleasant surprise
on May 25, 2026
Posted by: Stephensongirl87
[This review was collected as part of a promotion.] I "downgraded" to the flip 7 because im a 90s kid and the flip definitely appealed to me. I used to have the S ultra models so was a little weary of switching. I love this phone. It definitely is not a downgrade for me. It is easy to carry around because it flips. I like the fold aspect for pictures for my business. I also love the AI for photos!! It is so nice to be able to request changes to my pictures and AI just fixes the picture, like removing wall plugs from a picture with a backdrop.
This phone is great and I will definitely be getting the newer version when it comes out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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