Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,672 Reviews)
Open Ratings Snapshot
Rating breakdown 2,672 reviews
5 Stars
2,056
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Best Samsung Phone Yet
on August 9, 2025
Posted by: Nekocat
[This review was collected as part of a promotion.] I love how light the phone is and how easily it fits in my pocket. It's easy to carry and it has great features, beautiful camera, and a nice blue casing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love having a flip phone again!]
on August 9, 2025
Posted by: JMix16
[This review was collected as part of a promotion.] I've had my phone for a week now and I absolutely love my Z Flip 7. I haven't been this excited about a smartphone in a very long time. I was a samsung enthusiast for years up until the S9+ after that I had switched to Apple. Now I'm happy to say I'm a Samsung fan again. The phone feels incredibly durable and the outer screen is so useful for quick tasks like checking my calendar or setting an alarm. I personally haven't used the Galaxy AI features yet but I know for many people that's a big draw for the phone. All in all I'm excited to have a flip phone again and everyone is very impressed by my phone. \(^_^)/
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Fold
on August 9, 2025
Posted by: MeMeHolla
[This review was collected as part of a promotion.] For this to be my first fold, I love it. I wish it came with a pen. Good thing the cases I'm getting come with one. It's not good as a real one, but they help.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Swiched from ios ( apple watch ultra )
on August 9, 2025
Posted by: Grizzyhen
[This review was collected as part of a promotion.] Still learning Galaxy AI and how to make it work. And all and how to make this watch do what I want it to do, but I absolutely love it coming from. IOS, it's totally different. It's more health-oriented, then the iOS basically being a little iPhone on your hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reviewing this item was very Fun to see what u can
on August 9, 2025
Posted by: Arodg59
[This review was collected as part of a promotion.] The quality of the phone is very nice.
The video quality is not really blurry, but more like esthetic, but the phone overall is really good to just have on the go. It's very easy to get to where you want to use the phone all around
Phone is pretty easy to use.
It took me a while to figure out
The Google thing, but it's good, really good. I love reviewing things like this.
So this phone I say, has more pros than cons, because it is very accessible. It's for daily needs.
And it's really easy to get around
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The cover screen is awesome!
on August 9, 2025
Posted by: Windz203
[This review was collected as part of a promotion.] The new cover screen is sufficient, considering I'm coming from the fold 3. And when you need more real state, just open it, very convenient! The Galaxy AI is also very good! I used the circle to search on my Fold 3, but now with the live function, it's even better! And the crease, it's so improved that you hardly noticed it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
EVEN BETTER
on August 9, 2025
Posted by: Psylocke999
[This review was collected as part of a promotion.] I have a Z Fold 6 and a Z Flip 7. I love my Samsung. I'm currently waiting for the tri fold phone before I upgrade mynFold 6. The Flip 7 is even better than it's predecessor. The Galaxy AI is amazing!!! Lightweight yet sturdy and as always light-years ahead technology. Thanks again Samsung for an amazing experience!
Ms. T. Morrison
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Set up nightmare
on August 9, 2025
Posted by: Rons
The phone may be great, but who knows the set up instructions are non-existent and trying to use the smart switch app resulted in tons of issues and hang ups. I've tried their tech help and they barely speak English and have little knowledge of the zip 7. I was trying to get help with the cover screen and they didn't even know what good lock was. I've never seen such bad "support".
Response from Samsung USBy R&RAugust 12, 2025
Good day Rons,

Our ultimate goal is to provide our customers with a seamless experience, especially when transferring data from one device to another. Our step-by-step guide will walk you through setting up your Galaxy Z Flip7 so you can start enjoying it right away. We’ve included instructions on how to properly charge your phone and turn it on, a rundown of the initial setup process, and the different ways to transfer data from your old phone to your new Z Flip7. Learn more by checking out the online article linked below. Thank you for reaching out. We’re happy to have you as part of the Samsung family.

Get ready to start using your new Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002366/

Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
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