Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,466 Reviews)
Open Ratings Snapshot
Rating breakdown 2,466 reviews
5 Stars
1,909
4 Stars
402
3 Stars
91
2 Stars
27
1 Star
37
86%of customers recommend this product. 
(
193 out of 224
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
4 out of 5
4
pretty fun and still useful
on May 19, 2026
Posted by: shopping
[This review was collected as part of a promotion.] i miss a lot from the ultra series but i like flipping open and shut just as a novel. Also fits so neatly in my pocket ive made a habit of tapping my pocket when i get up because i cant always feel if the phone is in there. battery not amazing, gets very hot especially on video calls, camera leaves some to be desired from the ultra but overall pretty good
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
ZFlip7 Review
on May 19, 2026
Posted by: Mandie94
[This review was collected as part of a promotion.] Streaming and gaming are great with this product, however, would never purchase this type of phone as I have already had to replace the motherboard. The more you use the phone, the more you see the crease in the phone.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 20, 2026
Hey Mandie94, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We completely understand how valuable your device is to you every day for a range of tasks and hobbies. We have provided links to an article to help you with the care of this unique design, and to the Samsung Support Team if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great.fearures. visual is amazing,
on May 19, 2026
Posted by: Loveflipper
[This review was collected as part of a promotion.] Flip is awesome, able to fit in small areas, convenient screen for peeks at message, calls and reminders.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is very fast. Also has nice battery life
on May 19, 2026
Posted by: Iluvphones
[This review was collected as part of a promotion.] The Zflip 7 is one of the best phones I've owened. It has the fastest processing and the calender app has a great reminder system. I highly appraise the settings app because it has the best ways to make your phone to your preferences. I've also had a great experience with the highly intelligent Galaxy AI. It can tell me truthfull information at the click of a button! Overall great product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very great product
on May 19, 2026
Posted by: LittleChev
[This review was collected as part of a promotion.] I manage to use my device for work mostly but also game playing to pass the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"Galaxy AI Changed the Way I Organize My Life."
on May 20, 2026
Posted by: Zombiina
[This review was collected as part of a promotion.] I’ve genuinely been impressed with this phone and especially the Galaxy AI features. The functionality has made both my daily life and work so much easier and more organized. One of my favorite features is the Notes app and AI tools that help me create my own digital planner, organize ideas, and keep track of tasks without needing multiple apps.
Galaxy AI has helped improve my productivity by making it easier to summarize notes, organize information quickly, and stay on top of my schedule. Whether I’m planning out my day, keeping up with work, or saving important reminders, everything feels smoother and more efficient.
I also love how intuitive and user-friendly the phone is overall. The performance is fast, reliable, and the features actually feel useful instead of gimmicky. The combination of customization, organization tools, and AI functionality has honestly improved how I manage both work and personal life. It’s one of the few devices I use every day that truly feels designed to make life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super durable
on May 20, 2026
Posted by: Maryjaneloki
[This review was collected as part of a promotion.] I'm really hard on my phones, and my house is all tile flooring. I drop my phone at least three times a day standing up over tile, and with the most basic plastic case, there is no damage after eight months of heavy use. The hinges are perfect still, and there's not a scratch anywhere. The haptic feedback is still fully functional, and the pictures is clear. The camera isn't bad, either, and the outside touch screen is a lifesaver.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best in class
on May 20, 2026
Posted by: FlippedOut
[This review was collected as part of a promotion.] The Galaxy Flip 7 is peak Samsung Flip. Open, it’s a premium smartphone. Closed, it’s the only device that doesn’t make me feel like I’m carrying a brick around.
I hate giant phones—if it needs its own pocket, it’s not “mobile.” The Flip 7 fixes that. It slips into any pocket and still lets me pay for things, navigate, read texts, control my earbuds, and manage media without even opening it.
When I do open it, it props itself up for videos or quick work. And yes, the screen is big enough for Word, Excel, and all the other “I swear I’m working” apps.
I’ve owned every Flip since the 3. The Flip 7 is the best of them, hands down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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