Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,654
4 Stars
323
3 Stars
70
2 Stars
21
1 Star
28
87%of customers recommend this product.
(
185 out of
213)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
1
Flip 7 then switched to s26 ultra
on April 13, 2026
Posted by: Missytechfan
[This review was collected as part of a promotion.] Very disappointed in this phone I use my phone a lot for work and while driving it's very difficult to flip open with one hand you need two hands that was the first thing I noticed it doesn't have a lot of storage so it tends to move really slow and it gets hot and overheats when plugged into like your Android auto or in your car plugged in it the phone itself is really hot to the touch it also legs in the screen I had to shut down things like if I'm playing a game or anything like that I have to shut it down cuz it doesn't like to have multiple things open and the battery does not last very long I ended up upgrading it to the s26 ultra which I am satisfied with so far I really miss the SD card capability though that they used to have you also can never find a case for the flip phones they always fall off.
The s26 ultras ai for editing photos is amazing it really erases and moves things for you. A ++
The s26 ultras ai for editing photos is amazing it really erases and moves things for you. A ++
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hey Missytechfan,thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality and speed. We have some resources available online to help our customers maximize the speed, and troubleshoot the temperature of your device, linked below. We have also provided a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This product is constantly having screen issues
on April 13, 2026
Posted by: Barbz2025
[This review was collected as part of a promotion.] I have had the flip 7 for about 5 months now and never dropped it have a good protector on it, and first it start glitching then while I was on social media the screen when black and white and would not turn on. Took it to see what was wrong and it was because of the hinges. Because the phone opens and closes. Not very durable.
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hi Barbz2025, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not operating as intended or expected. We hope you have been able to resolve the matter you mention experiencing with the display of your device. We have provided a link to an article to help our customers care for this unique design. We have also provided a link to the Samsung Support Team to assist you if you are still in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Flip
on April 13, 2026
Posted by: Zagato
[This review was collected as part of a promotion.] I love my flip 7, it fits perfectly in my pocket, the screen is great, taking picture with it is also great, i love how i can fold my phone and place it on a surface to take a selfie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hulk's Flip Phone
on April 13, 2026
Posted by: HulkSmash
[This review was collected as part of a promotion.] I really enjoy the style of the phone and it's accessibility which is from the flip characteristics. The camera is average and sufficient for my use. However the flip pic and video taking is above average! I love the accessories and how easy it is to get apps and that the apps are compatible for my uses. What's cool and efficient is the outside display use. The only thing with that is it would be cool to video call and watch videos and moviesfrom it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it
on April 13, 2026
Posted by: Walt14543
[This review was collected as part of a promotion.] This device is great! The Galaxy ai is so helpful. This has been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love how slim the phone is open.
on April 13, 2026
Posted by: Mcgoldflip
[This review was collected as part of a promotion.] I absolutely love this phone and the conveniences it brings me at my job. I typically am using my phone all day at work and being able to have galaxy ai provide assistance in my emails and messages to clients is an absolute must. Having the ability to flip my phone closed and have it take up less space in my cargo pants is amazing as well. Love my z flip 7 and everything that galaxy Ai is capable of on this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on April 13, 2026
Posted by: Goldenclaw
[This review was collected as part of a promotion.] This had been a solid phone. I cant complain much. Camera isnt the best but i knew this going in. ive dropped it with a case a few times and no signs of damage. Love hownit flips right small form factor right in my pocket. keeping this one for a wile. Using the AI features to success.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip 7 very much
on April 13, 2026
Posted by: STAR2DUST
[This review was collected as part of a promotion.] This product is very easy and helpful for ever day use. The screen is very clear. Very comfortable in my hand. I haven't had any problems with it. The battery last a very good amount of time
Value
5
Written by a customer while visiting Samsung US