Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,098 Reviews)
Open Ratings Snapshot
Rating breakdown 2,098 reviews
5 Stars
1,654
4 Stars
325
3 Stars
70
2 Stars
21
1 Star
28
87%of customers recommend this product. 
(
185 out of 213
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Gotta have my Flip
on March 31, 2026
Posted by: Nlebron
[This review was collected as part of a promotion.] My first flip was the Z flip 5 sense then my newest 7 love the compatability
I can keep it half open if I want for ( private ) video calls The flashlight brightness love love love my personal night light Picture clarity (beautiful) sound perfect I'll never purchase a different style or brand the service where I live never once had a drop call or no signal I live in the country 2 hour walk to the closest store so you can imagine
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cute and compact
on March 31, 2026
Posted by: Reelovesamsung
[This review was collected as part of a promotion.] This has got to be my most favorite phone yet . Super cute and very durable .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Screenshot's are tough to do
on April 1, 2026
Posted by: Hardworkingman
[This review was collected as part of a promotion.] Loving features such as Galaxy AI
But taking screenshot are a pain
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 6, 2026
Hey Hardworkingman, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are enjoying the features of Galaxy AI available on your device. We have provided a link to the full manual for your device to help you with additional capabilities of your device, and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for traveling
on April 1, 2026
Posted by: Ositadegreat
[This review was collected as part of a promotion.] Easy to packet
Quick access as one hand operating as texting n sending email n other note....
Game wise the battery is small... so will need charge over night for the day
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
when closed answer calls that's great!
on April 2, 2026
Posted by: lucky7
[This review was collected as part of a promotion.] In the closed position I can answer my calls and it goes to speaker so I can hear. But I'll also pick it up and open it up so that I can talk in private without people listening. Very nice! I haven't used AI yet but plan on using it soon. So far the flip 7 has been amazing in it optimized even tells you how to open up stuff and use it versus what used to be keep pushing buttons until it works LOL. Can't wait to see what other
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use great battery life
on April 2, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] Best Phone ever battery life is great. Love all the features and how smooth to text on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone, low durability
on April 2, 2026
Posted by: Noah3935
[This review was collected as part of a promotion.] I have truly enjoyed this phone layout so far, the cover screen is super useful and the camera is great. My only gripe is the hinge durability, after 4 generations you would think Samsung would have figured out a more durable hinge. I have only had this phone a week and half and the hinge has cracked twice.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 7, 2026
Hi Noah3935, thank you for your feedback on your Samsung Galaxy Z Flip7. We understand how frustrating it is when your device is not meeting your expectations in functionality or durability. We have provided links to an article to help you ensure the durability of your device, and to the Samsung Support Team to offer additional assistance if you are in need of a repair for your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone!!!
on April 2, 2026
Posted by: Seanyonce
[This review was collected as part of a promotion.] However it gets a four because I had to buy before I got a working one. I was really annoyed and I wish Samsung could.pay my gas for the 1.5 hour rt to get a new one
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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